My wife and me decided to stay at a reasonable priced hotel for a weekend getaway, and this one was chosen. i was a little concerned, seeing the review i read was not too great, but i was surprised at the quality of service given by the staff, every one was so pleasant and very helpful. their hospitality was exceptional,...
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Dear Roland C
Thank you for your kind words. As we told you, we are under new manangement and have made many changes to our hotel. We are pleased that your stay was perfect.
After you left, we did speak with the restaurant and it turns out, they do offer dessert. Someone misled you and we are sorry for that....
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I was extremely satisfied with the service. The representatives were responsive and accommodating. I certainly will be returning!
Konrad,
Thank you for taking the time for your kind words. Having college teams stay with us is always fun and a pleasure. They bring life to the hotel! Once again, congratulations on your wins!!!
Karen & John
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I have stayed here a couple times over the past week. The locational is optimal- right off I-95! The room was clean and the front desk clerks were very nice- especially Peggy! I would definitely recommend this hotel to anyone looking for a nice inexpensive place to stay!
Dear KMS9884,
Thank you for your kind words. The staff that we now have is excellent.
John & Karen
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I stay at this hotel twice per year and hold conferences in the "Stratford Room". The staff is extremely helpful and attentive. Additionally, their banquet staff goes out of their way to set up and provide a wonderful experience - every table set with beautiful white linens.
Under the new management, rooms have been refurbished, an decorated very tastefully.
And...
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Dear MC
Thank you. We must agree, our staff is excellent, friendly and curtious an our restaurant and lounge and banquet facilities are, we believe the best in the area.
We appreciate you taking the time to write.
John & Karen
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What an improvement!!! This place looks completely new now! I come here for business and will be sure to refer this hotel to my business partners. The staff is so friendly, and it's rare to be greeted by the GM of a hotel. The lobby and rooms look amazing! For the price, you can not beat it! Thanks for the...
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Reviewed 30 November 2009
Dear ris8082,
Thank you for your kind words. The staff we now have on board takes great pride in their work and we, as they, are happy to see that our guests also see the difference.
We are happyyou like the choice of "Martha Stewart" for our bed linens and the new carpeting along with all the other many upgrades...
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The Stratford Hotel is the former Ramada Inn in Stratford, CT. I have been staying at this property off and on for 20 years. It has certainly had its ups and downs over the years. The current Management team is steadily improving this property and is making it very comfortable for the business traveler. This hotel has a restaurant/lounge which...
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Thank you, thank you, thank you. It brings a smile to our face to see that our returning guests have noticed all the many fine changes to our hotel. It is important to us that our guest not only feel welcome while you are our guest, but that we meed your expectations.
Karen & John
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Our company stayes here alot because of the location and the restaurant and bar on the premises. However, until recently the place was starting to look run down. Lots of changes and all good. They now are the Stratford Hotel and I have been told they are under new management. This makes sense because the rooms are all renovated from...
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I re visited the Ramada Inn in Strattford and I couldn't believe the changes I have seen. I don't know what's going on there but there was a different feel to it. The rooms were cleaner, the front desk was pleasent and the bathrooms looked new. I had to say something so I saw Karen the Director of Sales and...
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Dear Lisa,
Thank you for your kind words. Actually you are correct on all accounts. The rooms look cleaner because we have all new carpeting and beautiful bed linens by Martha Stewart herself. The bathrooms have all been painted with all new tileing and we have new front desk agents that all take their positions very seriously.
Thank you for...
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out dated, musty smelling rooms, burn holes in blankets, I actually had to go find towels because the maids were non existing and located in a shabby part of the town. So unless you are super tired and no other choice dont go here.
Dear Never Again
Hopefully you will return one more time to be able to write a completely different review. I see your stay was in September, but since November we have done a complete 390 degree turn.
The rooms have now been done over with all new bed linens (no more old bedding with burns from our guests), we have...
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I can not believe what kind of hotel this is I stayed there with my family was supposed to stay 3 days but didn't last through the night. A prostitute approached us in the elevator when i was with my son, the manager was not even suprised as a matter of fact he seemed to know exactly what room she...
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Dear Kenneth G,
Even though this review was written in September, we wanted to take the time to now respond; Primarily because we are no longer that hotel and our front desk agents are now men and women that take great pride in making sure our guests stay is a pleasant one and are treated with the utmost respect.
Under...
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