We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Waterford hotels »

SpringHill Suites Mystic Waterford

3.0 of 5
401 N. Frontage Rd., Waterford, CT 06385
Hotel amenities
SpringHill Suites Mystic Waterford
Ranked #3 of 5 hotels in Waterford
4.0 of 5 stars 62 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

62 reviews from our community

    Trip type
Traveller rating
    20
    26
    10
    4
    2
Date Rating
Pawleys Island, South Carolina
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 17 May 2012

Looks typical from the outside, nice lobby, etc., but tired rooms, and felt a bit dingy. Common areas freezing cold - abnormally so. Hallways and lobby were uncomfortably cold. Lots of highway noise from traffic all night. Disappointing stay.

Was this review helpful? Yes
Waterford Hotel Group, General Manager at SpringHill Suites Mystic Waterford, responded to this review
21 May 2012

I would like to take the opportunity to thank you for your feedback in regard to your recent stay at our hotel and apologize that we did not exceed your expectations. Feedback from our guests is always welcome and used as a tool to help high maintain high levels of customer satisfaction. I have taken your observations to heart and... More

Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2012

Visiting family for a couple of days, tacked on to a trip to New York. This is a nice suites hotel in a convenient location to the freeway and Waterford, CT. Although I've enjoyed staying at hotels in the Mystic Seaport Area in the past, we decided that location was the driving factor for this stay. After reading the Trip... More

Was this review helpful? Yes
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 May 2012 via mobile

Very nice friendly hotel the staff was very helpful there was one particular person his name was Ron this guy was great we wanted ice for a a cooler so we needed more than usual because the cooler was big this guy gave us big buckets and then he came up with putting a plastic bag in a mop bucket... More

Was this review helpful? Yes
Waterford Hotel Group, Manager at SpringHill Suites Mystic Waterford, responded to this review
8 May 2012

Thank you so much for taking your time to write such an honest and detailed response. You may be delighted to know Ronnie was our employee of the year for 2011. We recognize his talent and so appreciate that you did as well. It is so wonderful to have employees like Ronnie and the rest of the SpringHill Suites Waterford... More

Macon, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 29 April 2012

My friend and I stayed here during a weekend visit to the Coast Guard Academy. The hotel is clean and the management very nice. Our room was quiet and clean as well. The breakfast buffet was very sufficient, with a nice ambiance with a fireplace. Although it was April, it was a cold and sometimes rainy so a nice warm... More

Was this review helpful? Yes
Middlebury, Vermont
Top Contributor
94 reviews 94 reviews
Reviews in 51 cities Reviews in 51 cities
208 helpful votes 208 helpful votes
3 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

We stayed here on a recent weekend while attending a function at the Coast Guard Academy. The hotel was full of families but our room on the third floor was quiet and the bed was very comfortable. The manager is friendly and welcoming and makes you happy to meet him. I understand he has been there awhile. Also there was... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 7 March 2012 via mobile
2
people found this review helpful

Twenty three of us went there for my mother's 66th Birthday since we planned to also go to the Mohegan Sun Casino. We loved it! The right price and superior quality in service and amenities for what little we paid. Although it was not GTL(gym, tan and laundry)....it sure was FPG (food, pool and gym) What fun the family had... More

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2012

Took son to visit Connecticut College. This is a good, basic hotel near the campus. Easy access from highway. Very clean, free buffet breakfast. No frills. No complaints.

Was this review helpful? Yes
Concord, New Hampshire
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I stayed at this hotel after visiting a dying Uncle in the area. I was distraught, and wanted a place to stay that had a pool and decent breakfast. I was greeted by a very friendly host who gave me a list of local restaurants and menus for delivery. I immediately changed into my swimsuit and headed for the pool.... More

Was this review helpful? Yes
Eugene, Oregon
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 19 January 2012

I live in Oregon, and this hotel immediately became my "home away from home" when my daughter was attending Connecticut College. I loved everything about this hotel, but especially how friendly everyone was - especially managers Mary and John. On my second visit, they were already greeting me by name - still don't know how they managed to do that!... More

Was this review helpful? Yes
Howell, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

Stayed here from Nov 30 - Dec 2 on a visit to the Coast Guard Academy in New London. The location was perfect as it was only 5 minutes from the Academy. Although I arrived at 2:30 am, I was warmly greeted by staff & checked in quickly. Throughout my stay, I found the staff to be pleasant and friendly.... More

Was this review helpful? Yes

Travellers who viewed SpringHill Suites Mystic Waterford also viewed

Hilton Garden Inn Mystic Groton
4 of 5 stars 81 Reviews
Groton, CT
Show Prices ABS:HotelCheckRates-d1015099?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Rodeway Inn Waterford
4 of 5 stars 38 Reviews
Waterford, CT
Show Prices ABS:HotelCheckRates-d270309?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn & Suites Mystic
4.5 of 5 stars 208 Reviews
Mystic, CT
Show Prices ABS:HotelCheckRates-d1135359?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 5 hotels in Waterford, ranked by popularity »

Been to SpringHill Suites Mystic Waterford? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about SpringHill Suites Mystic Waterford

  • Springhill Suites Waterford
  • Waterford Springhill Suites
Address: 401 N. Frontage Rd., Waterford, CT 06385
Price range (per night):* S$180 - 308

Owners: What's your side of the story?

If you own or manage SpringHill Suites Mystic Waterford, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
SpringHill Suites Mystic Waterford
Show the lowest price for this hotel (from our partners)
Show Prices