BEST WESTERN Executive Hotel of New Haven-West Haven (CT): See 80 Reviews and 94 Photos

Also Known As:: Best Western West Haven; West Haven Best Western

Address: 490 Saw Mill Road, West Haven, CT 06516

Phone Number:

Region: United States > Connecticut > West Haven

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 5 hotels in West Haven

Price range (per night): S$115 - 160

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more less

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nikki f

New York City, New York

2 reviews

Reviews in 2 cities

“Great Stay/Great Front Desk Especially Scott:)”

Reviewed 12 June 2013 NEW

First time staying in this hotel off the I-95, restaurant nearby, walmart across the street, and starbucks next block and some restaurant. Very clean hotel, very nice and friendly front desk, especially Scott:) I would come back again and highly recommended.Over all stay, it was great.

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Dear Nikki, Thank you for taking the time to tell us of your satisfaction with our accomodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us. Sincerely Jocelyn Rojas More

Steve L

Manheim, Pennsylvania

“frequent visitor”

Reviewed 11 June 2013

Stay here often for business. easy access from I95. front desk staff very friendly and helpful. recently renovated and continuing to upgrade rooms.WiFi in rooms and flat screen tv. Texas Roadhhouse nearby as well as other dining options.

Jeff4298

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Mixed bag”

Reviewed 10 June 2013

The Best Western in West Haven, Ct was a mixed bad for me. Tucked behind I95, it was hardly the prettiest location, but nonetheless was very convenient in terms of getting where I wanted to go. A Walmart, Denny's, and Stop and Shop are virtually next door. The decor was average, but I was pleasantly surprised when I entered my... More

Thank you for taking the time to complete the Trip Advisor survey following your visit to the Best Western Executive Hotel New-Haven-WEst Haven, I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your patronage and hope you will stay... More

Marilyn R

Bridgetown, Saint Michael, Barbados

1 review

“Enjoyable visit.”

Reviewed 6 June 2013

My husband and I enjoyed our stay at the Best Western for two week (May-June). We are from Barbados visiting family and friends in CT and the hotel provided all our needs. We wanted this trip to be holiday for us and see the family. The hotel is a short distance to shopping, eating and the family and friends. The... More

Dear Mrs. Reece, Thank you for taking the time out of your busy schedule to write such a complimentary survey. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. Sincerely, Jocelyn Rojas More

Blase P

Wellington, Florida, Usa

Senior Reviewer

6 reviews

Reviews in 5 cities

1 helpful vote

“Awesome Service and Location”

Reviewed 4 June 2013

This Best Western was centrally located within a short drive to anything and everything including restaurants, shopping, business centers and events. Front desk both check in & check out employees very professional and helpful. Cleaning service does excellent job and WiFi was exceptional with printer in lobby available for guests use. Breakfast was good with varied assortment of breakfast items,... More

Thank you for taking the time to tell us of your satisfaction with our accomodations and service during your recent stay at our Hotel. We certainly enjoyed having you with us. We appreciate your patronage and hope you will stay with us at the Best Western Executive Hotel-New Haven-West haven. the next time you are in the New Haven-West haven... More

chuck8700

Riverside, California

Top Contributor

114 reviews

20 hotel reviews

Reviews in 48 cities

26 helpful votes

“JUST ABOUT AVERAGE”

Reviewed 26 May 2013

This is an older hotel. It is fairly good repair and appearance. The hotel is a little noisy at night, especially if your room backs up to the elevator. We stayed here days after Hurricane Sandy swept through the area, The hotel is just off the interstate, There is no restaurant in the hotel, but there are several in the... More

Thank you for taking the time to comment on your recent stay with us and we apologized we did not meet your expectations. We are continuing working on improving the quality of the hotel. Please feel free to contact me at the hotel. If I can offer any additional assistance. More

Mark C

Pepperell, Massachusetts

“Fantastic”

Reviewed 25 May 2013

I am there every week for business at Yale. The staff is wonderful to deal with. I am a traveling superintendent and spend a lot of time in hotels and have never been treated as well as I am here. I look forward to doing more business with them. And anyone that has a bad experience I would recommend giving... More

Thank you for your kind comments regarding your stay with us,It is always gratifying to know that our Hotel and our performance was effective and apprecaiated. I am grateful you took the time to let us know your satisfaction. We look forward to your return. Sincerely, Jocelyn Rojas More

Morlows

New York

4 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Nothing "executive" about this hotel except the price”

Reviewed 22 May 2013

We made our two-night reservation 10 months in advance, for a graduation weekend, through Travelocity. I confirmed in March through both Travelocity and the hotel's direct website, that the cancellation policy was "1600 hours on [date of scheduled stay]." Thankfully, I had the presence of mind to print out this policy from both sites, because when we found five days... More

Thank you for your comments regarding the policy at the Best Western Executive Hotel-New Haven-West haven area. Please accept my apologies for any inconvenience you experienced. As you may know, during special events. We always have a policy to follow. We assure you there is no intention to insult our guests. if you experienced any lack of courtesy when calling... More

TDgram

Contributor

11 reviews

6 hotel reviews

Reviews in 8 cities

5 helpful votes

“Just OK”

Reviewed 21 May 2013 via mobile

We arrived at 3 PM and checked in, went up to our room and open the door to uncleaned room. The cleaning person did agree to clean it right away, but in all the years I have been traveling I never had this experience. Once we got into the clean room things did improve. The bed was comfortable as they... More

Thank you for your comments concerning your stay with us. I appreciate your taking the time to write a survey and hope you will accept my apologies for any inconvenience you experienced. We appreciate your patronage and hope you will not keep you from returning to our hotel, the next time you are in the New-haven-West haven area. I can... More

Edward R

Worcester

“Greater Than Great”

Reviewed 13 May 2013

I've been coming here since 2008 and over twice a month for two to three nights. I absolutely love this place. As an on-the-road Salesman, I travel every week all year and need a great place to call home. This place is it. From the friendly fantastic front desk to the rooms to the ammenties, this Best Western fits the... More

Dear Edward, Your comments on our hotel and our performance were most generous and shall be passed on to the appropriate staff members. it is always gratifying to know that our efforts were effective and appfreciated. Sincerely, Jocelyn Rojas Guest & Services Manager More

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BEST WESTERN Executive Hotel of New Haven-West Haven Reviews

BEST WESTERN Executive Hotel of New Haven-West Haven

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