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Boca Raton Resort, A Waldorf Astoria Resort

4.0 of 5
501 E Camino Real, Boca Raton, FL 33431-0825
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Boca Raton Resort, A Waldorf Astoria Resort
Ranked #7 of 26 hotels in Boca Raton
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937 reviews from our community

Traveller rating
    393
    219
    142
    90
    93
See reviews for
Families
196
 
Couples
226
 
Solo
39
 
Business
323
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Panama City, Panama
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

A very Floridian ambiance with lots of personality welcomes guests to sun bathing by an attractive swimming pool overlooking a marina, a large sun room, a café, spa and several dining options in addition to a yacht club. It seems a popular destination for weddings (5 of them the week-end we were there!) and that accounted for a well attended... More

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See 2 more reviews by MER52 for Boca Raton
Clermont, Florida
Top Contributor
113 reviews 113 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I stayed here for 3 nights for a medical conference. Within the first few minutes of check-in, I heard 3 separate guests complaining about various issues, 2 of them were back from earlier because it had yet to be resolved. Then it was my turn at check in...an issue! They had no reservation for me or pre-paid reservation on file... More

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Long Beach, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We spent four nights at the hotel last week and thoroughly enjoyed our stay. I agree with the prior reviews about being charged for everything - $27 for valet parking, $22 resort fee, and the restaurants. However, when I booked the hotel by telephone the representative suggested one of their packages which included the valet parking, resort fee, buffet breakfast... More

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See 2 more reviews by Bonnie871 for Boca Raton
Phoenix, Arizona
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

Stayed here for a conference. Stayed in the yacht club - room was nice, clean roomy - main complaint was a lack of plugs - but not a deal breaker. Hotel is nice, great service and staff. At at the sushi joint morimoto - expensive but nice fish and good service Conference facilities were top notch - good wireless throughout... More

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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Was reluctant to book here--with all of the added fees a $129 room becomes a $208--not to mention you know they are going to gauge you at the bars and restaurants. Staff were very friendly and helpful. There is a $22 resort fee PER NIGHT so resist the urge to tip big every bell hop and towel boy. A buck... More

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1 review
3 of 5 stars Reviewed 13 May 2013 NEW via mobile

Just returned home from the Boca Raton Resort. The hotel and grounds are very beautiful and well kept. Some of the beach chairs and tables you may stick to.......but the beds and sheets are heavenly! The greatest disappointment lies in constantly being fleeced for more money. There was a $22 resort fee, not sure why......as you had to pay for... More

Was this review helpful? Yes 1
BocaGuestRelations, General Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review
17 May 2013

We're so glad to hear that the linens were a welcome retreat and hope they helped you relax and enjoy a restful sleep. I am so sorry to hear about the service inconsistencies and appreciate that you shared your concerns with us. We're addressing this and reevaluating our amenity costs as we continue to refine and enhance our guest experience.... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 May 2013 via mobile

We stayed in the Bungalow and thought it was fine. You do have to take a shuttle, which comes every 10mins or so. The rooms are nice and you get your own small pool for just thine Bugalow units. We went to the beach club and found it slammed with people and loud music. The beach was also dirty, and... More

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BocaGuestRelations, General Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review
14 May 2013

Thank you for choosing to stay with us and share your feedback. It's so lovely to hear that you enjoyed our location and shuttle services. However, I apologize that our beach area was not as clean as it should be and appreciate you alerting us to this important issue. We will have the appropriate members of our staff take care... More

Escazu, Costa Rica
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

We chose to stay in the Golf Villas for the full kitchen since we had the grand kids. Excellent decision since we ordered from a local market and had our kitchen and fridge full of goodies for the week. There is also a pool at the Golf Villas or you can take the shuttle to the beach club, for the... More

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See 2 more reviews by LadyDiana65 for Boca Raton
Naples, Florida
1 review
2 of 5 stars Reviewed 11 May 2013

I am writing this as we stay at the hotel, I brought my Mom here from Naples for a surprise Mothers Day weekend getaway and feel like getting in the car to drive home. I have never felt the need to write a negative review but wanted to save others our extreme disappointment. Do not stay in the original hotel... More

Was this review helpful? Yes 1
BocaGuestRelations, General Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review
14 May 2013

We're so pleased to hear you chose us to help create the best experience for your mother on such an important day. I regret that we could not have made it more pleasant. We have some exciting renovation plans for the Cloister room product over the next two summers. Being the oldest and most historic section of the resort there... More

Middlesex, United States
1 review
2 of 5 stars Reviewed 7 May 2013

Cloister section felt the I was in the movie "The Shining" Old, creepy and rundown. Staff did not seem happy nor were they very helpful/knowledgeable. Food quality fair, nothing over the top. I was there for a conference and did not have time to appreciate the potential of all the ammenities.... but nothing prompted me to want to return to... More

Was this review helpful? Yes 1

Review collected in partnership with Waldorf Astoria

BocaGuestRelations, General Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review
15 May 2013

In order for our guests to have the best experience with us, we need to do our best to provide this. I regret to hear we fell short of offering you the pleasant environment and world class service we expect. Please contact me if you wish to discuss further. Sincerely, Kelly Vohs More

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Additional Information about Boca Raton Resort, A Waldorf Astoria Resort

Also Known As:
Boca Raton Resort, a Waldorf Astoria Hotel Boca Raton
Boca Raton Resort, a Waldorf Astoria Hotel
The Waldorf Astoria Collection
Boca Raton Resort
Address: 501 E Camino Real, Boca Raton, FL 33431-0825
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Boca Raton
#2 Business Hotels in Boca Raton
#3 On the Beach Hotels in Boca Raton
#3 Luxury Hotels in Boca Raton
#10 Family Hotels in Boca Raton
Price range (per night): S$175 - 374
Hotel Class:4 star (4*)
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Boca Raton Resort, A Waldorf Astoria Resort
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