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Homewood Suites by Hilton - Bonita Springs

3.0 of 5
8901 Highland Woods Blvd., Bonita Springs, FL 34135 (Formerly The Inn at The Springs)
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Homewood Suites by Hilton - Bonita Springs
Ranked #3 of 14 hotels in Bonita Springs
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288 reviews from our community

    Trip type
Traveller rating
    188
    76
    17
    6
    1
Date Rating
Gosport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

My experience in this area is very good. The staff are ver good and helpful. Room was clean and quiet. Early breakfast was nice and the manager's complimentary dinner enjoyable. A quiet area but easy to reach beaches.

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Silver Spring
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

We really enjoyed our stay at this hotel-from the breakfasts in the morning, the complimentary managers dinner Mon-Thurs, to the free loan of beach chairs, cooler, and umbrella. They had it all and the staff was so helpful and nice. We would recommend this hotel.

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Review collected in partnership with Easytobook.com

San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 April 2013

We have driven by this property many times ann decided to give it a try in February. While the price was very attractive, the rooms were extremely small. The staff was very friendly and it was very quiet at night. While we were there we did not take advantage of the breakfast because the food area was not kept clean... More

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Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Conley, Thank you for taking the time to write a review on TripAdvisor! Your comments and concerns about the condition of our breakfast area will be shared with my staff so they can make sure it's better. I hope you'll give us a 2nd chance the next time you are in the area. Thank you again for choosing the Homewood... More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Sometimes I read the TripAdvisor reviews and think people don't understand the star level of Hotel they are staying at. My experience here was very very good, I felt the staff bent over backwards for the guests. I was very pleased they had beach chairs and a cooler I could take to the beach! My first impression was Ciro who... More

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Review collected in partnership with Homewood Suites by Hilton

Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Leann, Thank you so much for your awesome review on TripAdvisor! I will be sure to pass on your comments about Ciro and the rest of the staff. I'm glad you had such a wonderful stay and found our Neutrogena products so wonderful. I look forward to seeing you on your next trip to Southwest Florida! Thank you so much... More

Bonita Springs
1 review
4 of 5 stars Reviewed 23 April 2013

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Review collected in partnership with Easytobook.com

Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

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Columbus, Ohio
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 19 April 2013 via mobile

Overall, my wife and I were disappointed in this hotel. It started at check-in when the older female clerk couldn't find our reservation. After a trip back out to the car (for my printed copy), the manager came over to assist her and found it. It was an "e-reservation" that she had never done before. The hotel was "okay" but... More

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Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Thank you for review on TripAdvisor. I am deeply saden by your review and that my staff didn't address your issues to your satisfaction. I will personnally discuss this with them and ensure that this is taken care of to make sure proper training is taken care of. I apologize my staff didn't make you feel "AT HOME" as you... More

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed 17 April 2013

This is an older hotel and the room was was clean, but when I first walked in I thought the room had a little bit of a musty smell to it. That being said, the beds were comfortable enough and the maid staff cleaned the room nicely everyday. I did like the suite style room with kitchenette and full sized... More

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Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Ron, Thank you for your review on Tripadvisor! I appreciate hearing all your feedback it allows us to make nessessary changes to make our guests stays better in the future. We've already made adjustments to staffing and assignments to ensure the cleanliness of the pool will be a higher priority throughout the day not just once or twice a day.... More

Buenos Aires, Argentina
Top Contributor
64 reviews 64 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 13 April 2013

(This is almost a copy of the review I made when our first visit in 2012, but we went again and almost nothing had changed!) We usually have part of our vacations in Southwestern Florida, mainly in Naples, but last year we've decided to go a little further to the North and found this gem in Bonita Springs. This year,... More

Was this review helpful? Yes 3
See 3 more reviews by danieldotcom for Bonita Springs
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Daniel, Thank you for your great review (AGAIN)! I will be sure to pass on your comments to the staff! We look forward to seeing you again next year!! We are glad to be your "HOME" away from "HOME"! Thank you for choosing Homewood Suites Bonita Springs! Sincerely, Chris Blondin More

Michigan
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 8 April 2013

I loved the look of the rooms with hard-wood flooring and beautiful comforters and curtains. It was pretty to look at but not for a good nites sleep. The walls are so paper thin that not only do you hear every single person walking and talking in the hallways... I could even hear the conversation of the people in the... More

Was this review helpful? Yes 2
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Thank you for your review! I apologize for your lack of sleep! We are in the process of preparing for a renovation and will look into options to rectify this in those plans. I hope the next time you're in Southwest Florida you'll give us another chance. Thank you for choosing the Homewood Suites Bonita Springs! Sincerely, Chris Blondin General... More

Rainbow City, Alabama
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

The hotel staff was lovely and helpful....the room was very spacious and comfortable. The bed was very comfortable. My daughter slept on the pull out sofa bed and had plenty of room. The room had a full kitchenette including dishwasher (which we didn't use) and great water pressure and plenty of hot water. We did not get to enjoy the... More

Was this review helpful? Yes
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review
27 April 2013

Donna, Thank you for your lovely review on TripAdvisor! I appreciate your feedback and comments! We're always looking for ways to improve our hotel and will look at healthier options for our breakfast buffet. Thank you for choosing the Homewood Suites Bonita Springs! Sincerely, Chris Blondin More

 
 
 
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Additional Information about Homewood Suites by Hilton - Bonita Springs

Also Known As:
Homewood Suites By Hilton - Bonita Springs Hotel Bonita Springs
Homewood Suites By Hilton - Bonita Springs Hotel
Hotel At The Springs
At The Springs Bonita
Hotel Bonita Springs
Address: 8901 Highland Woods Blvd., Bonita Springs, FL 34135 (Formerly The Inn at The Springs)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Bonita Springs
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Bonita Springs
#2 Onsen Hotels in Bonita Springs
#3 Family Hotels in Bonita Springs
Price range (per night): S$114 - 193
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites by Hilton - Bonita Springs
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