We chose the hotel because a group of ours was staying there and they have used this hotel for previous events. The rooms were spacious and clean. We had a nice pool view. The bed linens weren't great- the sheets were stained with some type of gray ink. The sheets were very wrinkled which made me question if they were...
More
Dear Guest,
We appreciate you taking the time to address the few issues (good ones too) that you had during your stay with us. We take all our reviews very seriously and we have discussed your review with all departments in our daily meeting. One thing that I would like to discuss with you is the issue that you had...
More
A group of ten Real Estate Suveyors from Ghana attended The American Real Estate Society Conference and were the guests of H I, ICOT. The staff were friendly and the rooms were spacious and superb.
Dear 104Nana2005,
We miss you all already! We are so happy that you enjoyed your time at our hotel and in the Clearwater area during your time here. Thank you for taking the time after your long journey home to share your comments with us. We hope to see you again!
Missy Peterson
More
Holiday Inn Express is usually one of our first choices when looking for a hotel that is spacious, clean and provides a breakfast yet is budget-conscious (budget-friendly, to me, is more like a 2-star, rather than a 3-star, and we've always considered Holiday Inn Express to be 3-star). We have stayed at several over the years, but feel that in...
More
Dear Mom2Boys,
We appreciate you taking the time to review our hotel and for taking the time to point out a few issues that you had during your stay in regards to housekeeping and maintenance. It is important for our guests to share so our management team can share your comments with the rest of our staff to ensure that...
More
We were very satisfied with everything about this hotel. The employees were outstanding. Setting up and serving approx 150 people in a short period of time was outstanding. They were cheerful, courteous and helpful at all hours of the day.
Dear Mary,
Our staff takes pride in what they do everyday to ensure that each guest is happy! Thank you for taking the time to recognize them in your review. We truly enjoyed having all of you here and we hope to see you again! I have posted your review so all the employees can see it.
Missy Peterson
More
When we arrived at the Hotel, we were surprised to find that it wasn't on Clearwater Beach as we thought we'd booked (through a Travel Agent - complaint procedures underway). Once we'd confirmed that it was indeed the correct venue we had to wait till after 3pm till our room was available. When we saw the room we were rather...
More
Dear Scotland,
Thank you for taking the time to share your comments. I apologize that in the beginning that you experienced some inconveniences. I am happy to hear that it all turned around for you and that Beki, our assistant general manager was able to find a solution and that you left Happy!
Missy Peterson
More
As part of a Bus Tour, we stayed at the Holiday Inn Express for 4 days in late March, attending four Phillies Spring Training Games. For the most part, the Hotel was average at best. Our Room (Room 320) was relatively clean, except for corners etc. The toilet bowl underrim may have never been scoured for years. There was no...
More
Dear Weezie6411,
Thank you for taking the time once you were home to share your comments with us. We truly enjoyed your group that stayed with us. Our hotel takes all comments very seriously and I have shared yours with our Executive Housekeeper. I have also shared your wonderful comments in regards to our staff! They love reading them when...
More
The hotel and staff are excellent. They accommodated our large tour group without a hassle. Always pleasant when asking a question, and great with recommendations (dinner, transportation, sites, etc.). I would highly recommend this hotel. Great!!!
Dear Margie,
Thank you for taking the time to write a review on the hotel after a long trip home. We truly enjoyed having you stay with us and we hope to see you again next year! Missy Peterson
More
I have stayed at this hotel many times, at least twice a year for 4 years. The rooms are very clean, the beds are very comfortable, the breakfast is great, and the personnel are very helpful. Very, very, very good place to stay!! Did I say "very" enough!!?? I really mean it!
Reviewed 14 July 2010
Dear Patsho,
Thank you for the wonderful review and we truly appreciate your business and for taking the time to share your comments with us. We look forward to seeing you on your next journey to the Clearwater area.
Missy Peterson
More
Check in was a little shakey but they finally got it straightened out. The rooms were super nice and clean. The breakfast host was wonderful and she was pleasant at 6:30 in the morning:) Breakfast food was delicious. (great deal).
Dear dcblaze14,
Thank you for the wonderful comments! I posted your comments on our employee Dashboard so our breakfast hostess will see them. We hope to see you again in the future!
Missy Peterson
More
They were very accomadating to us, even with last minute travel plans they had no problem getting rooms for my team. The staff is very friendly and professional.
Jenna! Thank you! We truly love the time of year when you guys are here. We look forward to seeing you next year! Missy
More
If you own or manage Holiday Inn Express Clearwater East - ICOT Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
445 Reviews
611 Reviews
42 Reviews
