We booked our stay off of pictures from the Internet that made this hotel look beautiful. The rooms were dirty and smelly, hair in the bathtub, and the service we received at the hotel was terrible. The food there was terrible, the staff was rude. We will never stay at that dump again

This is not the first time for us. Our group books this Hotel for our annual convention every year because of the rate. First of all the place smells to high heaven. Our room was on the 3rd floor near the elevator. We could hear all the conversation from the next room and the hallway. Breakfast buffet was overpriced and... More

This was my worst hotel stay EVER! Roaches, tons of maintenance issues... horrible staff! We "upgraded" to a larger room only to have doors get stuck shut, because they "don't even make the door knobs we have, so we can't fix!"... our balcony sliding door leaked with the rains, and ruined our belongings. Maintenance was in our room 4 out... More

We stayed here for 2 nights 4/21-23. We had bought a Groupon deal. We were given a room which faced the main road but did have a oceanview balcony. However the bathroom was old and the floors stained. We talked to the domestic duty supervisor, who showed us an oceanfront room which had been updated and was very nice. We... More

The hotel is old and the rooms r very out dated. When we arrived it was not what we had expected. If u read reviews listen to what there telling u, wish we would have! No security to help keep the beach people out, they come up and use the lounge chairs and bring their families to the pool and... More

My over all experience was great. The day staff was awesome specially tabatha ( I think I spelled right). Restaurant and bar staff great. But the night auditor Mark had a very bad attitude. Rude as hell. My wife and I booked our room and paid for in advance. We also set for a very late check in due to... More

The staff was very friendly and helpful. (from the front desk to the house keeping staff) We had a room that was just remodeled and it was a very nice room. Had a great view of the ocean and a balcony to sit on and look out at the ocean. We had a great time there and would stay again.

I wanted to give this place the benefit of the doubt. The exterior is inviting, and the rooms could be worse. To some degree, it looks like this hotel is trying. But there are too many negatives to give it much love. First, the "resort" fee. This place should call it what it is-- "a guarantee of cash flow for... More

Checked into this hotel with my daughter last weekend. The staff was very nice and friendly, so despite the shabby look of the lobby we were optimistic that our room would be clean and well appointed, even if a little old and tired. The room was terrible. As usual, I pulled back the covers to check for bed bugs and... More