Think this used to be a Days Inn. If that's the case they did a great job taking this property to another level. Booked last minute for business. Had to stay under budget and wanted to stay on the beach for a night. Pelican Grand was able to do that for me. The hotel has a friendly staff and grounds...
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Dear iscreenwriter,
Thank you for your comments. Overall I am glad you felt you got value and you found the hotel clean and in good repair. I am disappointed to read that you felt the hotel was not up to your standards. I can say that the hotel was never a day’s inn and was opened in 2005 as well...
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This was a great experience for my family. The resort is beautiful and kept so clean. I was so relaxed and loved that the beach was not far, were you had to walk a long distance. The people that work there are just so nice. They can't do enought for you. From Wes at the front desk , to Alex...
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Dear Michelle P,
Thank you for your review of your recent stay. You are very kind to point out so many of our terrific team members who made your stay so special. I know I speak for our entire team when I say we are looking forward to your return and we all want to thank you for your business....
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Pros: Food good, beds ok, balcony view amazing, quiet, big room, fridge, AC works well, Beach service great (I am disabled and he went out of his way to get chairs close by for me)
Cons: For $300plus nightly service not great. Valets took over 10 mins each time and charged me for 2 cars when I had one (fixed...
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Dear margarita0708,
Thank you for your review of your stay here at the Pelican grand. Please allow me to apologize for what was certainly a lackluster stay. It is disappointing to read how you feel you did not receive the value for the dollar that you expected. For this I am truly sorry.
First, let me address the comment about...
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There are many things to like about the Pelican Grand such as its location right on the beach, the zero entrance pool (perfect for young kids), the lazy river, the ice cream shop, and the layout of the room to name a few. The service ranged from excellent (Ken in house keeping) and Ashley (front desk who also babysits) to...
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Dear HCG38,
Thank you for sharing your comments with the Trip Advisor community. Overall it is great to hear how you enjoyed your stay. As for the umbrellas I am happy to say our new supply has arrived and we are all set for the summer. I do apologize that we had a shortage due to an extreme high tide...
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This was our first trip to Pelican Grand Beach Resort. We were more than thrilled with every aspect of the resort. We were well taken care of with regurads to our room, meals, and pool/beach service. We could not get over just how friendly and helpful everyone was. We were able to truly relax. We had an ocean front room...
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Dear Mimi and P,
Thank you so much for your review on Trip Advisor. It is great to read your list of positives and wonderful to know you enjoyed the hotel’s location, amenities and our team of service professionals.
It is disappointing to read your thoughts about the rooms. I can say we take every comment very seriously and share...
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This was our second stay at this hotel.
The positives:
It is right on the beach and has a veranda overlooking the ocean with rocking chairs.
The pool is nice size and has a lazy river.
Room service was good, we had nice meals at the restaurant and lunch on the beach/pool.
Great lobby, nicely decorated. There's an Ice cream...
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I wanted to stay at a hotel that was on the beach and not across the street from the beach.
The beach could not be more beautiful!! The beach is very private and secluded from the public beach areas. They have free chairs and beach towels for guests and beach food service.
The hotel is designed in a classic Floridian...
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Dear midwestmamma,
Thank you for your review and it is great to read how you enjoyed your stay. I am happy to say we are in the process of acquiring new TVs for the rooms but like you I feel the sites outside your room are much more beautiful than a TV show.
I know I speak for our entire...
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Having had a few problems in 2011 with the Pelican, we decided to give it another chance in 2012. As requested by Mr Keesler the Manager, I emailed him with our return dates well in advance. My main request was that we get a front facing sea view room, as we were booking it well in advance I was assured...
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Dear ReginaMac,
Please accept my apologies that once again you did not get the view you requested. I can assure you that while you did get the category of room you had reserved the room with the view you wanted was not available when you arrived the next day. As you know unfortunately while we had made every attempt to...
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Theblobby is nice and the rooms are plenty spacious. It would be a great hotel for a family vacation, if you like to stay on the property. The food was typically over priced resort food. There is not a good restaurant onsite. The fun part of the city is too far away to enoy a walk down there, essentiallynif you...
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Dear r2cook,
So sorry to read that you did not enjoy the location of the hotel. You are correct in that the Pelican Grand is in a more private and upscale area on Ft. Lauderdale Beach. While we are only a 5 minute cab ride to the more public and action packed bar scene of Ft. Lauderdale many of our...
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We stayed at Pelican Grand for my son's wedding. We had a suite at a wedding rate of about $400.00 per day plus $24.00 per day for parking. Nothing was included with the suite.
The room needs a complete redo. Two televisions and neither were HD. The carpet was worn in spots. The paint was pealing in at least one...
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Dear violaplay,
Again it is very disappointing to read your review. I do appreciate your sitting down and discussing your feelings concerning the hotel. Again, I want to apologize for the sheer lack of communications that occurred with the service requests you made that went unfulfilled and the inconvenience it caused you in getting ready for your son’s wedding. There...
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