I have had a great run with bidding on hotels through Priceline, so I guess I was due a disaster. I checked in this afternoon and was absolutely shocked that this hotel falls into the four star or better category. The room smelled of smoke, part of the bathroom door frame is busted, there are scratches and dents in the...
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As I was going on a cruise the next day I flew in a day early. Because of the group that I was traveling with we had a discount on the room rates - the hotel was nice but the location was not that great or perhaps if we had rented a car or had time to explore the surroundings...
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Dear bluelady_11: Thank you for your review regarding your recent stay at our property. We are thrilled to hear you enjoyed your one-night stay and chose our beachfront hotel as your pre-cruise destination! We greatly appreciate your comments about our location right on the beach and assortment of outlets. We hope you had a wonderful cruise and look forward to...
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I don’t have enough wonderful things to say about my recent stay at the Sheraton Fort Lauderdale Beach. First of all, I received an excellent deal on the room because it is the off season. When I checked in the lady at the front desk saw that I was 9 months pregnant so she upgraded us to an ocean view...
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Dear Sarah B: WOW! What a great review! Thank you for taking the time to post your positive experience with us during your recent stay at our property. We are delighted to know that our customer service and staff went above and beyond to make your Sheraton stay one that you will never forget. This is exactly the experience we...
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While I wish we didn't stay in the Main building, it was still a pleasant trip. The reviews and photos that I've seen from the travelers that stayed in the beach tower made me jealous, but honestly, who wants to spent much time in the room on vacation anyhow! This hotel is fantastic because of it's location. It's basically the...
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Dear Christine K: Thank you for taking the time to share with us your recent review. We are very pleased to learn how much you enjoyed your stay with us and would like to thank you for letting us know how impressed you were with our amenities and ideal location right on the beach. Sunny regards from the Sheraton Fort...
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Room is musty and dirty. Sneezed every time I enetered my room. Pillows are awfully soft with no support and bed left my back hurting every morning. I put on new white socks and walked from the bed to the bathroom and the bottom of my socks were black. Called front desk to report that shower drain was backing up....
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Dear 5PCTravelers: On behalf of the Sheraton Fort Lauderdale Beach Hotel, please accept our sincere apologies for not providing you with the experience you deserved and expected. The health and safety of our guests, along with cleanliness of our hotel is top priority. We do take all comments seriously and have informed our housekeeping department of the issues described in...
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This is a great location with a wonderful beach. We stayed in the beach towers and had a corner room with floor to ceiling windows. We laid in bed and had breakfast and watched the waves roll in. Incredible ocean and beach view. While this is an older resort it has been updated. Our room was large and the beds...
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Dear Arline H: Thank you so much for sharing your glowing review about your stay at the Sheraton Fort Lauderdale Beach Hotel. Our location is ideal, as we are one of the few hotels actually located on Fort Lauderdale Beach and in close proximity to local restaurants, the cruise port, and unique shopping. Thank you again for your comments and...
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Paid for room through a package deal with Southwest Airlines. Upon check in front desk agent held $50 on my debit card for incidentals & stated "as long as I didnt go over that $50 no more holds would be placed". Didn't go over the $50 but still put an additional hold for $126 on my debit card. Inquired why...
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Dear Dcap780: Thank you for taking the time to share with us your recent experience at the Sheraton Fort Lauderdale Beach Hotel. We are grateful for your comments, as such information enables us to continually monitor and improve the service we are offering. Again, thank you for your feedback.
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Oceanview rooms on floors 4 and 5 are good. Most on 3 rd floor are obstructed by trees. 2nd floor...., I'd want some money back. Air conditioner loud enough that you will have to put TV volume up. Wrevk bar is nice
Dear Suko99: Thank you for taking the time to post your review about your experience with us at the Sheraton Fort Lauderdale Beach Hotel. We greatly appreciate your feedback and do hope that we have a chance to welcome you back again in the near future!
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We stayed here for 2 nights in April before a cruise. Everything we needed was on site. The front desk employee, Fitzroy Dias, was an exceptional addition to our stay. I don't think we had an expectation of the hotel because it was going to be a layover before the cruise but because of Fitzroy and all the employees at...
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Stayed for business but felt like I was on vacation. Rooms need to be updated but there is enough to do within walking distance that I spent very little time actually in the room.
Dear Mark S: We are delighted to hear you enjoyed your stay at the Sheraton Fort Lauderdale Beach Hotel. Our location is ideal, as we are one of the few hotels actually located on Fort Lauderdale Beach and in close proximity to local restaurants, the cruise port, and unique shopping. Thank you again for your comments and we look forward...
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