I first stayed last summer in July with my wife and then 2 year old son. It started off with a mistake which was immediately corrected. I booked the beach resort but they had us booked at golf location. The Westin is a very family friendly hotel and we had a blast in the pools with our son. And the... More

Ok! It was the Memorial Day Week, so the hotel was busy. But, the service is not what it should be for a 4 or 5-star hotel. The view was beautiful, but the room was very dusty. I had to call to have the room serviced and it was still dusty. As a Starwood Perferred guest, you would think wifi... More

Lets just say that they will not see me again soon. 1) After making reservations in advance at the beach front resort in Hollywood FL, I was told that there was no room at the hotel and that I needed to travel to next facility inland (Golf resort in Hallandele) if I wanted to stay at the Westin. not a... More

Had 1 night here after a cruise. Hotel was extremely busy as there was a prom that night and it all looked a bit manic. We had to wait in line for 20 minutes to be told our room was not ready which was okay as we were a little early.(3.30) Thought we would sit at the pool but we... More

We stayed at this Westin as a result of getting a great deal on Hotwire Hot rate. We were originally supposed to stay at the Westin situated on a golf club but we were still accomodated at this beachfront property at no extra charge. Parking was about $20 at a nearby garage. The hotel is stunning and modern. Our room... More

We visited Westin Diplomat for the Orange Bowl. It was the official Clemson hotel and the staff did a great job accommodating the large influx of fans. We opted for an oceanfront room--it afforded great views. The room was on the small side but was comfortable for a couple. The bathroom had a large tub, separate shower stall and toilet... More

I will start by saying I stayed here for a business trip and didn't utilize the pools or beach which looked nice. This isn't the best Westin I've stayed at or the worst but I wouldn't stay here if I was to return to the area on vacation. It's not as nice as the Westin in Grand Cayman where I... More

What can I say, we just returned from a family holiday in Florida and loved our stay at the Westin Diplomat. The room was great (we took a suite as we have two small children and want the extra space), the staff was second to none. From the parking attendants to the cleaning staff not one person ever said "no"... More

This is a beautiful hotel, the Staff is great--EVERYTHING is a la carte and expensive. They do not replenish amenities--even for a stay of several days and even if you select the option to have your room serviced (they have a "green" option that you do not have your room serviced and you can save $5 a day--we didn't select... More