I had just returned from an Atlantic Coast cruise, flying back from Montreal. I was tired and felt uncomfortable. We found the desk clerks efficient and accomodating, despite the overload of travelers to attend to.
The room was spacious and very attractive. The beds were inviting. To add to our pleasure,both sweet and salty snacks were provided besides a bottle...
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Dear qaimeq,
The staff and management would like to thank you for letting us be a part of your vacation. It is one of the best parts of this job seeing guests creating lasting memories with friends and family at our hotel. I am equally enthusiastic you were able to enjoy our complimentary breakfast. We think breakfast is the most...
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This is the perfect Hotel for Pre or Post cruise Vacations, It is located near the airport, with great shopping right next door, it includes a free shuttle to and from the port, and the Airport,
The staff is friendly, the rooms are clean, and the feee Breakfast is great. what more can you ask for? oh yeah the rates...
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Dear peetaSt_catharines,
I am very happy you find all the staff and shuttle services to be top tier here at Comfort Inn. We pride ourselves in getting guests to the port and airport promptly. I know from personal experience how important these services can be to a tired traveler. Every day we strive to ensure our transportation runs smoothly and...
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This hotel was full the night we stayed there and it was obvious at breakfast in the morning that everyone there was going on a cruise that day. It wasn't a luxurious place, but it was reasonably priced, had free breakfast and free airport and cruise shuttle service. The pool area was nice and they had a little bar by...
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Dear Mrs. M,
The management and staff would like to thank you for taking the time and writing a review. It always pleases us when such an accomplished contributor reviews our property. I am equally happy you were able to enjoy a few drinks by our pool. I always hear from guests how they love meeting fellow cruise goers at...
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I have stayed there 4 times in the past years. Very nice pool area, nice breakfast, good location with shopping center at a walking distance and good shuttle service but.... the rooms that used to be nice and clean are not clean anymore. The inside of the bathroom door was filty, looks like they only see on side. Dust in...
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Dear Mamie5,
The staff and management at Comfort Inn would like to thank you for writing a review. I am glad you found the pool and shuttle services top tier. In Contrast, I am disturbed your room was not cleaned to your standard. Here at Comfort Inn we take guest critiques very seriously and turn them into action plans. I...
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Stayed at the hotel 2 times within a week. Traveling with a group of Boy Scouts headed to Sea Base in the Florida Keys.
First time there was no soap, shampoo or other toiletries in room. Went to front desk and quickly provided them. Second stay found a dirty wash cloth hanging on shower curtain bar.
Hotel is very busy...
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Dear David L,
The staff and management at Comfort Inn would like to thank you for letting us be a part of your vacation. I hope you enjoyed your trip down to the Keys. I am sorry to hear of the housekeeping issues you faced while staying at our hotel. I will be showing this posting to the department and...
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We have stayed here in the past and it wasnt too bad. This time it was poor. We had a late flight and when we checked in I double checked that we would get a roll away, which my reservation says, and I was told that I didnt reserve one. According to my reservation I did. We went to our...
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Dear jdoggcruiser,
I am very disappointed that you had an unpleasant stay at our hotel. I will be speaking to the department that contributed to that unhappiness and making changes to ensure this does not happen again. Please accept my personal apology. If given another try I am sure we can live up to your expectations.
Warmest Regards,
David Preston...
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Our family stayed here both prior to and arriving back from a Caribbean cruise. The hotel is in a good location. It is fairly modern looking. Nice pool/deck area. The rooms are a little dated, but not bad. The TVs have been updated to flatscreen. The staff at the front desk were nice and helpful. The complementary breakfast was well...
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Dear firefighter4u,
The staff and management at Comfort Inn would like to thank you for writing a review. I am delighted that you found our front desk staff helpful and nice. They work hard every day ensuring all guests share your feeling about our hotel. In contrast, I am disappointed that you thought our bar staff had attitudes. Please reach...
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I have been staying at the Comfort Inn Airport/Cruise Port South for years, mostly for business and a few times with my wife after a cruise and have always had a good experience but Sue at the front desk just exceeded my expectations. After conducting business this week (April 2012) in Miami I caught the tri-rail to FLL and tried...
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Dear MARKRUBYRED,
I wanted to take the time and personally thank you for such a glowing review. I am equally enthusiastic you spoke about one of our staff members. If one was to look up hospitality in the dictionary, you would see Sue’s picture. Every day Sue goes above and beyond making sure all our guests feel like family. The...
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We thoroughly enjoyed our 4 -days stay at the Comfort Inn Airport in Ft. Lauderdale....the staff at the front desk were very helpful & courteous as well as the room staff. The complementary breakfast was excellent and it was so nice to eat outside by the pool. The pool area was also very clean in spite of the peak traffic...
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Dear Robert C,
The staff and management would like to thank you for posting such a positive review. We love when guests have such a great time at our hotel they want to share their experiences with others. I am also glad you liked eating breakfast by our pool. Every day I get to see guests laughing and enjoying their...
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We stayed here march 2012.We found the property very clean.The management and staff were extremly helpful and friendly.Great complimentry breakfast.Free shuttle to and from the airport and cruise port.Pool area clean and well stocked with towels and lounge chairs.Great location.We will be staying here again for any future cruises or visits to FLL.
Dear CHARLES F,
Everyone at Comfort Inn would like to thank you for taking the time and posting a review. I am delighted you found our staff so helpful and friendly. We work hard every day making sure all our guests share your feelings. I am also glad you are planning another vacation at our hotel. Let us know if...
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67 Reviews
