From the wonderfully complimentary reviews I have read, I get the feeling they were having an off day when I stayed here. It seemed like a comedy of errors - I had no hot water, there were hairs in the bed, the tub, and on the toilet, there were bugs in the room, sticky stains on the bedside table, and...
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My sincere apology for your unpleasant experience. Our entire staff strives to maintain extreme cleanliness of our units and our property and rarely do we receive any complaints from our guests. Our housekeepers take pride in their work and getting kudos from our guests. However, from your description, it sounds as though a housekeeper dropped the ball and negected to...
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