Positives: Great bar, rooms, housekeeping, concierge, pool area, etc. The only hick-up we had was with the front desk. Her name was Shannon and she was a jerk. We came in early the concierge was great and checked in our bags. We were told we could check back since check in wasn't until 3pm. we went and had some drinks,... More

For Key West its well located with a great shuttle into town. Debbie with the Concierge's desk went out of her way to make Diamonds feel welcome. They even found room for us to freeze our fish for the trip home. My only minor comment would be the size of the hideway is smaller than normal but we made due.... More

This was our second trip to Key West and the Doubletree Resort and our stay this time was just as nice as the first time. The entire resort staff extremely friendly and helpful. At the last minute we needed a stroller rented for one of the wedding party children and in five minutes they had arranged for a stroller to... More

Se decided to take a 3 day get away. We wanted to be in Key West, not in town but close enough. This hotel was on the way. Good value, nice pool area and a free shuttle into town were the perks of the hotel. The rooms were very small and it was close to the airport so we heard... More

won a free 2-night stay at key west double tree. clean, beautiful rooms. super plush bedding. nice staff. loved it!

My husband and I enjoyed our 25th anniversary at the Doubletree in Key West and I have to say we had an overall wonderful experience. Our room was clean, the bed was very comfortable, and the staff was very accomodating. The air conditioning unit seemed a bit loud when it would go on and off during the night but you... More

Great service, clean hotel. Breakfast prices were not advertised or presented.

I stayed at the Doubletree Grand Key Resort in Key West in May 2012. I have stayed here quite a few times over the past 8 years or so, and it's still looking great. They're doing a great job with keeping everything up to date. The rooms are clean, the beds are comfy, the staff is great, and they are... More

Saved up A LOT of honors points to go here, should have made another choice. Weather was good mid may, sunsets beautiful. Was not told about hotel shuttle, would have liked a room with a view...all I saw was my neighbors balcony, and neighbors loud TV. Tub, toilet not cleaned before check in. As a loyal honors member would have... More