Overall the facility is just ok. Never been in a 300 plus a night room where management allowed every piece of furniture to remain in room stained. Also with a late check in time of 4 pm front desk was less than accommodating to allow a late check out considering room was booked through Amex travel. I would recommend that...
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Beautiful room, beautiful resort. Check in staff were all especially welcoming. The glass of champagne to greet you while checking in was greatly appreciated and really had me in the vacation mode immediately. Easy walking distance to all the good stuff! Room was extremely clean. All staff were incredibly friendly, helpful and welcoming. They all made me feel like they...
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This place is very nice and well located (especially if you are a fisherman), but it comes with a pretty hefty price tag. The pool is nice by key west standards and you can truly stumble to the marina, shopping and great restaurants. The room was clean and sort of spa like, but nothing fancy. I would stay there again...
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Love, love, love this hotel! This was our second stay at this resort and we loved it! We spent 3 nights from May 3rd and there are no bad things to say about it! The staff were courteous - greeting you upon check-in with a glass of champagne! The rooms were clean and big, pool was great and the turtle...
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Reviewed 23 April 2010
Thank you for the great review of the Hyatt Key West Resort and Spa. The sharing of your experience at our resort is appreciated and I will be sure to share with the team. We look forward to seeing you again!
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Nice Location Service OK....do not replace toiletries daily...hot tub water had a unpleasant odor....?
we just returned from our annual trip (may 6-12) to this hotel. as usual, the staff (jacque stover-front office supervisor, joslynn sarver concierge manager and atif awan-director of operations) went above and beyond to make our 6th stay as enjoyable as possible. we love the location as its tucked away for when you want to relax and just a short...
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Dear Mike and Lisa, thank you for the fantastic review and the 6 years you have stayed with us. I am very proud of our associates and the genuine and attentive service they provide our guests. I will be sure to recognize Jacque, Atif, Joslynn, Tia, Tiffany and Jackie for creating yet another great year for you. Have a great...
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We are actually writing this review over coffee in our room, as we are still here. If you are a Hyatt Resort lover, this property is smaller than most, with limited spa treatment abilities (although our couples massages were out of this world) and a smaller than expected pool; however, it's still very relaxing and definitely has Hyatt-rated service. We...
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Thank you for taking time to complete a review of the Hyatt Key West Resort and Spa. So glad that you had a great visit and that Atif and the team exceeded your expectations. We are very proud of all our associates! Have a great summer and we look forward to seeing you again.
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I spent 2 nights in early March 2012.
Although you can tell by the structure that this is an old place, they must rennovated and cleaned it up not too long ago.
The location is perfect, and it gets you on walking distance from everything. That is what you want to do anyway because the pool is quite small and...
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We appreciate the time you took to complete a review at Tripadvisor. Happy to see you enjoyed your visit overall. Thank you for the feedback and we hope to see you on a future visit to Key West.
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take time to see all the history, meet all the locals and meet and have conversation they will share alot about the island
Agreed! Key West is just a wonderful island to explore, learn of it's long history and meet the locals who will tell you the many stories of our tropical paradise. Thank you for posting a review and I am delighted you had a wonderful stay. We will see you soon!
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The attention to detail in this hotel & the friendliness & willingness of all staff to make your stay the best ever is top notch. We stayed here one night last year and one this year. We would have stayed longer but the hotel was booked. It is walking distance to all of the water sports, to duval street and...
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Thank you for the great review of the Hyatt Key West Resort and Spa. Wonderful to hear that our resort is your favorite! That makes us all very proud. As a team, we share our guest's stories and will be sure that everyone gets to hear about your experience. We look forward to seeing you in the future.
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