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The Reach, A Waldorf Astoria Resort

4.0 of 5
1435 Simonton Street, Key West, FL 33040
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The Reach, A Waldorf Astoria Resort
Ranked #24 of 42 hotels in Key West
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1,397 reviews from our community

Traveller rating
    563
    400
    204
    136
    94
See reviews for
Families
224
 
Couples
650
 
Solo
21
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

This is Key West on an Atlantic beach with style. Great service. Friendly staff. If you are looking for the Waldorf in Manhattan, that's not what you will find here. This is Key West. It's got some of the best views on the island and since nothing is far from anything else, you can get anywhere on foot or, if... More

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See 3 more reviews by grifthom for Key West
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

My husband and I stayed at The Reach for a week last year and it was incredible!!!. We travel quite a bit and this has become our favorite hotel. We will be returning in May 2013. The staff is so welcoming and friendly. One of the most relaxing vacations I have ever had!, Ricardo and the other staff members on... More

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Valrico, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 May 2013 NEW

I am a pilot, so I stay in many hotels throughout the year. I have to say that this is one of the best I've ever stayed at. The staff is very friendly and helpful. The atmosphere/decor inside and out is stunning. The location is perfect! I believe this hotel has the best mix of all the things you'd want... More

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Tempe, AZ, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

My family had an absolutely wonderful stay at The Reach. ALL staff at front desk, bar, restaurant, beach were gracious and always ready to help/serve. We had lunch at the restaurant - expecting a mediocre meal but we were surprised at how delicious each of our choices were from calamari to the cuban sandwich. Yum, my mouth is watering as... More

Was this review helpful? Yes 1

Review collected in partnership with Waldorf Astoria

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 NEW

We stayed 6 nights for anniversary/ vacation. The room and personnel were superb. Paul, at the front desk, was especially helpful and is a great representative of your organization. We look forward to visiting again.

Was this review helpful? Yes 1
Paul B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review
13 May 2013

Dear Mr. & Mrs. Becker, I am so pleased that you enjoyed your time with us. It was a pleasure taking care of you while your with us at The Reach Resort. Please be in touch with me when you are ready for another stay with us! My best, Paul Bartush Front Desk Manager The Reach Resort. More

Dallas, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

With there not being many beaches in key west our choice for The Reach was a great one. Good service, very clean and an awesome room (523). We also got a massage at their sister resort on the island and it was fantastic. The Reach has a great view and nice beach. Would stay here again without any hesitation.

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See 2 more reviews by Jennifer P for Key West
Perrsyburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

The service at this hotel is AWESOME. Everyone was very professional, courteous, and helpful. It is a great location right on the beach. We went parasailing, jet-skiing, and took a snorkeling trip. All of the excursions left from the beach at this hotel or the sister property that was within walking distance. We walked to Mallory Square and Duval Street... More

Was this review helpful? Yes 1

Review collected in partnership with Waldorf Astoria

Miami Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

We stayed here 2 nights for my birthday in April. The location is the only great thing, right on the beach and walking distance to Duval st and southernmost point. The pool is nice. What I didn't like, the rooms and beds are very small. Housekeeping did not go at all during our stay. We called to get more towels... More

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Las Vegas, United States
1 review
1 of 5 stars Reviewed 8 May 2013

We felt as if we were at a Hilton not their Flag Ship W.A. Staff was two steps behind on all requests. Property only has 2 elevators and 1 was broken for 2 days Resort Fee of $25 Self Parking $20 (plus tax) NOT WORTH THE MONEY

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Review collected in partnership with Waldorf Astoria

Moscow, Russia
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 7 May 2013

A walking distance from Duval, practically on the only sandy beach in the whole Key West, nice in-house restaurant (though the breakfast was not really good) - Strip House (the steaks are great there). We requested the higher floor and it was great. The service is a little bit slow (I had to remind to get our laundry to our... More

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See 3 more reviews by maxim_bobin for Key West
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Additional Information about The Reach, A Waldorf Astoria Resort

Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
The Reach, a Waldorf Astoria Hotel
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Reach Resort
Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Key West
#8 Top resorts Hotels in Key West
#8 Luxury Hotels in Key West
#17 Romantic Hotels in Key West
Price range (per night): S$289 - 539
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
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The Reach, A Waldorf Astoria Resort
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