My husband and I stayed at The Reach for a week last year and it was incredible!!!. We travel quite a bit and this has become our favorite hotel. We will be returning in May 2013. The staff is so welcoming and friendly. One of the most relaxing vacations I have ever had!, Ricardo and the other staff members on... More

I am a pilot, so I stay in many hotels throughout the year. I have to say that this is one of the best I've ever stayed at. The staff is very friendly and helpful. The atmosphere/decor inside and out is stunning. The location is perfect! I believe this hotel has the best mix of all the things you'd want... More

My family had an absolutely wonderful stay at The Reach. ALL staff at front desk, bar, restaurant, beach were gracious and always ready to help/serve. We had lunch at the restaurant - expecting a mediocre meal but we were surprised at how delicious each of our choices were from calamari to the cuban sandwich. Yum, my mouth is watering as... More

We stayed 6 nights for anniversary/ vacation. The room and personnel were superb. Paul, at the front desk, was especially helpful and is a great representative of your organization. We look forward to visiting again.

With there not being many beaches in key west our choice for The Reach was a great one. Good service, very clean and an awesome room (523). We also got a massage at their sister resort on the island and it was fantastic. The Reach has a great view and nice beach. Would stay here again without any hesitation.

The service at this hotel is AWESOME. Everyone was very professional, courteous, and helpful. It is a great location right on the beach. We went parasailing, jet-skiing, and took a snorkeling trip. All of the excursions left from the beach at this hotel or the sister property that was within walking distance. We walked to Mallory Square and Duval Street... More

We stayed here 2 nights for my birthday in April. The location is the only great thing, right on the beach and walking distance to Duval st and southernmost point. The pool is nice. What I didn't like, the rooms and beds are very small. Housekeeping did not go at all during our stay. We called to get more towels... More

We felt as if we were at a Hilton not their Flag Ship W.A. Staff was two steps behind on all requests. Property only has 2 elevators and 1 was broken for 2 days Resort Fee of $25 Self Parking $20 (plus tax) NOT WORTH THE MONEY

A walking distance from Duval, practically on the only sandy beach in the whole Key West, nice in-house restaurant (though the breakfast was not really good) - Strip House (the steaks are great there). We requested the higher floor and it was great. The service is a little bit slow (I had to remind to get our laundry to our... More