Resort is fine itself. Good restaurant, pool, property, etc. The toilet in our room barely flushed though, which was annoying. My main complain is that they charge you some b.s. resort fees if you book through a third party. I stayed four nights and was charged $43 by the hotel for booking through Expedia. Makes no sense, considering we paid... More

My husband & I loved it! Will & Ms. Jackie were awesome when it came to getting us setup. We didn't get why there was so many negative comments about the place. We went in open minded & got all we wanted. We plan on coming back again to the keys & know exactly where we're staying.

The place is grose and filthy!!!! It didn't start well from the very beginning. At check in the front desk agent double charged us and it took almost two months later to get our money back. On the second day, they had some fighting competition and there were crowds of drunk people walking on the property, yelling. So we decided... More

My husband and I stayed May 6-12 and had a wonderful time. Everyone was very friendly, the food was great at the restaurant and the drinks were nice and strong. Yes the rooms are a bit small but you are in Key West are you really wanting to spend time in your room. They have been doing a lot of... More

Had a wonderful stay at this waterfront resort. The staff was very friendly, the restaurant was great and i loved the discount you received when staying at the resort and eating at the restaurant. Food was very fresh and delicious. The only bad parts about my stay were the smell coming off the bay when the tide was low, which... More

Stayed in this "resort" in April with my girlfriend. Far from being impressed. The hotel is outdated, tiny rooms, rude and unprofessional staff at the front desk, bed in the room probably picked up in Salvation Army store, awful nauseating smell from the ocean. Definitely not a dream destination and very far from Duval Street . Later in the day... More

I rented a room from May 2nd- May 5th. Room 509 to be exact. I loved EVERYTHING with the hotel. The service was great, the room was nice and cool, bed was super comfortable and I loved coming home from a night of partying and watching sportscenter on the flat screen tv. The only complaint I have is because I... More

I booked this room about 6 weeks before we arrived (everything was booked) 2nites costed $335.00 the room smelled musty we got on the bay side food was alright a little pricey 135.00 with a couple of drinks lot`s of gay ppl making out at the pool not really kid friendly I would say. Checked the bed for bed bugs... More

My wife and I traveled from New York for our long-awaited vacation. We had great time in Orlando and Tampa, Miami, Everglades, St Petersburg. We wish we could say that about Key West... At first it started well, we were given a suite, everybody was smiling. Jackie helped us a lot with the reservation for a sunset sail where we... More