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All 42 Key West hotels

The Westin Key West Resort & Marina

4.0 of 5
245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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74%
Ranked #24 of 42 hotels in Key West
Most recent review
5 of 5 stars Reviewed 17 June 2013
Alex D Baltimore, Maryland
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954 reviews from our community

Traveller rating
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    306
    118
    74
    65
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Families
181
 
Couples
408
 
Solo
23
 
Business
46
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

We booked a last minute trip to Key West and stayed at the Westin. This was my first time in key west and made the drive from Miami. The hotel was in a prime location and a few blocks from famous Duval St. The service at the hotel from the cleaning staff, valet, and front desk were nothing short of... More

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Baltimore, Maryland
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 June 2013

This is a hotel with at great location. It is close to everything, and an easy walk downtown to shops and restaurants. The hotel is clean and well kept, the staff is helpful and nice. I would recommend highly. This is the place to stay if you like to be close to everything with easy access.

Was this review helpful? Yes 2
See 5 more reviews by UATravelerHD for Key West
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
17 June 2013

Dear Guest: Thanks for the positive review! We look forward to your return visit! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 7 June 2013

This was my 1st visit to the Keys. I traveled with my Fiance' & another couple. The other couple have been to the Keys numerous times, & we relied heavily on them to make most of the arrangements. Anyway, The Keys are not Beach Towns, but Party/Boating towns. We stayed at the Westin & I can't say it was a... More

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
17 June 2013

Dear Guest: Thank you for taking the time to write this review. We are glad to hear that overall, you had a good stay with us. The Westin currently has Bistro 245 Restaurant, Castaways Pool Bar, Sunset Deck and Latitudes Restaurant on Sunset Key, our sister property for dining options. We are also located one block from Duval Street where... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 June 2013 via mobile

Amazing! Loved it! Perfect location, outstanding service and amenities( heavenly beds), and large heated pool. It is on the water in Mallory Sq, close to everything. Westin does not disappoint, they know how to treat their guests. They were so nice with early check in, they treated us like we were their best guests. We were there for our anniversary... More

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SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
17 June 2013

Dear Guest: We are so glad to hear you enjoyed your stay with us and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Frankfurt, Germany
Top Contributor
79 reviews 79 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 June 2013

We moved here after staying a night at the Parrot Key "resort". The location is awesome as are the rooms. You can walk to any restaurant, bar, or activity. The pool is just average, not very big, but there are beaches for sunning! Service was great the whole time. One issue we had was with the shower...absoluetly no water pressure... More

Was this review helpful? Yes 1
See 5 more reviews by kath91982 for Key West
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
17 June 2013

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay with us. Our shower heads comply with local water restrictions/regulations in order to conserve our planet's resources for future generations. Thanks again for your review and we look forward to welcoming you back in the future! Warm regards, Lourdes... More

Ellicott City, Maryland
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 June 2013

Arrived a little early and was told the room was not ready. However, the Westin policy states 4pm abd the room was ready by then. I had been accustomed to rooms being ready well before their stated time so it was a surprise. Westin was not at fault, but if travelling from far away, plan to arrive closer to 4pm... More

Was this review helpful? Yes 2
See 6 more reviews by Kathryn W for Key West
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
5 June 2013

Dear Guest: Thank you for reviewing our hotel. We are happy to hear you enjoyed your stay and our location. All reviews are passed along to staff for training and improvement purposes. Thanks again. Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Barbarano Vicentino, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 June 2013

Beautiful,close to all shops and entertainment. Food is great. A great time was had by all.Would definitely return. Entertainment on the boardwalk was great. Little vendors selling jewelry. And things made by the locals.

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
5 June 2013

Dear Guest: Thank you for the positive review. We are happy to hear you enjoyed your stay! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 June 2013

We spent four nights at the Westin and enjoyed our stay. I like to have a clean, quiet, cool room and the Westin provided all. And, there were robes, too. Location of the Westin is great. It's close to all the action in old town. It's not the Ritz, but it's very nice. Good beds and good a/c.

Was this review helpful? Yes 1
See 7 more reviews by GypsyTraveler87 for Key West
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
5 June 2013

Dear Guest: Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Newport Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 June 2013

This hotel met all of my expectations. Excellent location, outstanding staff and great rooms. Loved the Ocean View room. Thank you Al Duncan for your great service and hospitality. Your care and concern in fixing the reservation mistake made by Westin's central reservation was very much appreciated. You turned a bad situation into a good result. We loved our stay... More

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
5 June 2013

Dear Guest: Thank you for your positive review. It is always great to hear that our guests enjoy themselves during their travels. Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Atlanta, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 May 2013

This place was so amazing from the moment we walked in after an immensely looong not well planned road trip.With no prior reservations, an elderly dog in tow, we found their pet concierge services to be STELLAR, the entire staff warm and friendly,the location couldn't have been better, the room(s) so spacious and bed super comfy. Nothing but great things... More

Was this review helpful? Yes
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
5 June 2013

Dear Guest: We are so happy to hear you enjoyed your stay with us and look forward to your return visit to Key West! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

 
 
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Additional Information about The Westin Key West Resort & Marina

Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort & Marina Hotel
The Westin Key West Resort And Marina
Westin Key West
Key West Hilton
Key West Westin
Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Key West
#9 Top resorts Hotels in Key West
#22 Romantic Hotels in Key West
Price range (per night): S$319 - 659
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
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