We went with the owner to his so called nice place,we have been going with him each year the first week in May,it's been down hill each year. We are in the unties that are out side the gate pool # 8 this year was real bad!! So was the unit not updated tv so old in the three rooms!!...
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I usually don't write reviews of where we stay but this one merits some comments as I appreciated the comments I read both before and after staying at this resort.
We booked Westgate Vacation Villa's through a travel site that offers "secret hotel" getaways for a two night last minute trip to Orlando for golf and Universal Studios. We are...
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Thank you for your feedback. We are happy to hear that the unit you were in had the adequate amount of space to meet your needs with the separate bedroom and sitting area. We apologize that your room did not have a balcony; as we have many different types of units to choose from. We are in the process of...
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An excellent vacation; clean grounds, clean rooms, clean pools, and close to the Disney Theme parks. This was our second year coming to this resort.
WE had the reduced Time Share Tour rate; the tour with Robert was excellent!
Our daughter loved the Mickey Mouse pool; we can't wait for the water park to be completed for our vacation at...
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Thank you for sharing your experience at Westgate Vacation Villas. We are thrilled to hear that you had an "excellent" vacation! We have a wonderful housekeeping and maintenance staff that keep this property looking in prime condition for all of our owners and guests. We are minutes away from the Disney main gate and now offer a complimentary shuttle to...
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In town for graduation and a girls weekend with my best friend.
The reviews on here had me a little worried about what we would experience when we go to Westgate. Check in was easy and did not have to wait. The accommodations were very nice. We had a 2 BR unit. There was no noise from outside or from...
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Thank you for your review of Westgate Vacation Villas. We are pleased that you found your accommodations to be “very nice.” Our 2 bedroom villas are 776 square feet with a fully furnished kitchen, whirlpool, 2 bathrooms, a washer/dryer and more! We are very close to all of the Central Florida Attractions such as Walt Disney World, Universal, and Sea...
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Just got back from a week in a 2-bedroom vacation villa. My family exchanged for this resort through RCI timeshare and may or may not choose it again. The look of the exterior of the resort is nice and with a tropical feel while the "Town Hall" (lobby area) has a grand feel. Once checked in, they went over where...
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Thank you for taking the time to, in detail; to supply us with some fantastic feedback on your experience with our resort. We are so proud to hear that you experienced a seamless check-in and bell services process. We focus on providing a professional and enjoyable customer service experience that exceeds all expectations. As mentioned, we do have 14 pools...
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My wife and I were extended an opportunity to vacation at a friend's timeshare at Westgate. Our contact at Westgate, after he met us at check-in, was able to upgrade us into a spacious unit to accommodate nine of us. We were very grateful for that. Never having been at a timeshare resort, it was definitely a very pleasant experience...
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Thank you for your “Grand” review of Westgate Vacation Villas. We are happy to hear that you had a “very pleasant” stay with us and that our staff members were able to take such good care of you. There are a variety of on-site amenities and activities for children of all ages and adults. We have 14 heated swimming pools,...
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Had a very good stay there during my trip to Orlando. The Staff there is excellent and very very helpful. The rooms are very good and so is the property. Only one thing is a little bad is the waiting line during check in. Its too tiring.
Thank you for your review of Westgate Vacation Villas. We are so happy to hear that you had a “very good stay” at our resort. Our staff works very hard to keep the villas and the resort clean and well maintained and we appreciate your kind words about our property. Guest satisfaction is our top priority and we are pleased...
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We live in South Carolina, and wanted to experience the sunshine State. So my wife and I decided to take the kids to Disneyworld. We stayed at the Westgate Vacation Villas outside of Orlando but very close to Disney, which was the purpose of the trip. we arrived late in the afternoon and chek in was in this huge bldg,...
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Thank you for your review of Westgate Vacation Villas. You are correct, our resort is “perfect for families.” Our on-site amenities, and proximity to Disney and other Central Florida attractions, makes Westgate Vacation Villas the ideal location for an Orlando family vacation. Guest satisfaction is our highest priority so we are pleased to read that everyone was “always so nice...
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I have been an owner for 15 years and I can honestly say, this year was the first year that I really have complaints that I do feel need sharing. It's taken me a few months to get this together, I visited the resort in February with my husband and 2 of our closest friends (who have never been to...
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Thank you for your feedback and thank you for being a “loyal” Westgate Owner for over 15 years. We did experience an increase in occupancy in February due to events such as the NBA All-Star Weekend. We tried to accommodate all our owners & guests to the best of our abilities. We apologize for any inconvenience this may have caused...
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I booked this room on Hotwire and was very disappointed. The first room they took us to was not what I payed for. It looked like it hasn't been updated since 1980. They took us back to the front desk and made me produce my receipt which thankfully had the room discription on it from Hotwire. They took us to...
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Thank you for your feedback. We apologize for the issues you experienced during your stay. We will follow up with Hotwire to make sure that they have all the correct information concerning our room types, as we do have many different unit types to choose from. The resort preview is offered as an option to all of our guests and...
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