The staff is wonderful, the rooms are clean and it is in good location. My guests were satisfied and would absolutely stay here again. This place is great!
- Holiday Inn Lakeland
- Holiday Inn Lakeland South
- Lakeland Holiday Inn

The staff is wonderful, the rooms are clean and it is in good location. My guests were satisfied and would absolutely stay here again. This place is great!
Thank you very much for your kind comments! We specialize in wedding groups and go the extra mile to help make their special day trouble free and enjoyable! We hope you will stay with us for future reunions, anniversaries or any time your travel brings you to our area! Best of luck and again, many thanks for sharing your experience...
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I visit approximately four times per year to visit my daughter at Southeastern University. I searched for the closest hotel, not really caring about the quality. I now will not stay anywhere else. The staff has always been superior. All are friendly and helpful. I enjoyed talking to a man named Jr. I expressed that he is such a hard...
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We are thrilled that this guest took time to let us know how pleased she was with our staff,service and hotel quality. We strive for satisfaction like this and thank you so very much for letting us know!
Please come back!
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My family and I were scheduled to stay here on March 15, 2012 as we had a flight flying out of Lakeland Regional Airport on March 16 at 7:30am.
Unfortunately, the airline (Direct Air) folded. By the time we stopped panicking and gathered our wits to rearrange our plans, the cancellation deadline had passed and we would have been charged...
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Thank you very much! We look forward to being of service to you when you are able to travel to Lakeland again. We appreciate your kind comments!
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I had the extreme pleasure of working with the staff at The Avenue Hotel as the tournament organizer and director of Janus 2012.
Understanding at the time they were in the throws of renovations to Susan and her staff bent over backwards to accommodate not only the 450 plus out of town athletes for our event but host the event...
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Location, location, location. That is about all this place has - a great location. The rooms are an average size and do include a refrigerator and microwave. When I plugged in my phone charger, sparks flew from not just one outlet but from all of the! When the hair dryer didn't work, we were told that the maintenance people would...
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We sincerely apologize for the problem you experienced. Our staff has corrected this problem and regret any inconvenience this may have caused. Thank you for your feedback and we hope that you will give us another opportunity to be of service to you in the future. Sincerely, Susan Needham, General Manager
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On the website it states a Restaurant and Bar what they fail to tell you is that it is not open! it is closed! and make sure you are aware that the rooms are outside rooms with stairs no elevators, this is not good for senior citizins or handicap. Rooms are decorated in 70;s not updated and T.V.s are fuzzy...
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We sincerely regret your disapointment regarding our restaurant and lounge being temporarily closed. We have been working very hard to reopen our food and beverage outlets since our new ownership has taken over. This is a temporary situation and thank you for your understanding. Our hospitality center has been improved and we hope that this will help until everything is...
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The lady at the check in was super friendly and welcoming but she didn't give us the proper room type (2 Queens). However, she quickly fixed it and made sure it wasn't a room at the far end of the hotel. With that said, she didn't even know where I booked the hotel from (hotels.com) and the told me I...
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We have made many imrpovements to the property since the new management has taken over and are quickly restoring all of the services and amenities our property is known for and improving the quality of service that our guests continue to come back for. Thank you.
Susan Needham
General Manager
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We stayed at the Avenue on Saturday night for yet another one of my daughter’s tournaments. The location is great. There is a Walmart,Walgreens,Ruby Tuesdays,etc. all close by. The lobby is nice and the staff is friendly.... Now for the cons. There are two types of rooms. The outside rooms and the poolside (inside) rooms. I booked an inside room...
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We recently stayed here for a few days.The location of the hotel was convient and not far from everything it seemed.The staff was friendly.The rooms were an older style,70s, maybe.This place has seen better days.The rooms did have a little fridge and a microwave.They weren't dirty,but not exactly "clean" either.Stains on the carpet.The paint could have used a few touch...
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We continue to offer the best value and great service we are known for and thank you for staying with us. I hope you will give us the opportunity to be of service to you again when your travel brings you to our area. Thank you.
Sincerely, Susan Needham General Manager
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We stayed in this hotel overnight, due to a softball tournament. The hotel is very centrally located and close to many restaurants. It has very comfortable beds and the staff is very accommodating. The first room we got was a little far from the lobby, pool area and they immediately changed my room. I would definitely stay here when in...
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Thank you from our entire staff for the kind comments and feedback from your stay. It is our hope you will return so that we can offer you an even better property the next time your travel brings you to our area. Many thanks!
Sincerely,
Susan Needham
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