I stayed at super 8 with my niece and daughter for the weekend. the room was clean and comfortable. the service was nice for the most part. the clerk at the front desk, shawn was very kind kind and helpful. he suggested a great BBQ restaurant that had great food and was very affordable. the maid with the red hair...
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We had a family emergency and my husband was stranded in Florida without a place to stay. We had to scramble to locate housing at the last minute within a reasonable price range. I was fortunate to find Super 8 Lantana online. My phone call was answered by Amari Williams. Words can't express how friendly, welcoming & helpful she was!!!...
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Thank you for tacking the time and effort to post your comments on Tripadvisor. It’s refreshing to read such kind words about one of our best employees. Amari and I look forward to your next visit. Please contact me directly so that I can assist you with your next stay.
Sincerely
Frank Molina
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hotel is a little older but was kept up,i came down on a weekend fishing trip and had plenty of room to park the boat,the room was clean and suited our needs we would stay here again.
Dear Mr. Loyd. Thank you for taking the time to recognize us. We are glade that your stay at the super8 was a pleasant one. It is very rewarding to hear such comments from our guests. We look forward to accommodating you on your next stay.
Sincerely
Frank Molina
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This is not a 5-Star Property, but it is a very decent place to stay at a very reasonable price. I stayed there 17 consecutive nights from 12/18/11 to 01/04/2012. It was clean, maid service was good and the management was caring and on top of things. There were no incidents at the motel during my stay. I received correspondence...
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Dear Mr. Tyree, It was a pleasure having you stay at the Super 8. We are more then glade that we could accommodate your lodging needs and look forward to doing it again in the future. The staff and I appreciate the time and effort you took in order to post your comments on Tripadvisor. Thank You.
Sincerely
Frank Molina
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Had to go to a funeral. Stayed the night. Staff was friendly & accommodating. Room was clean and property well kept.
Dear Guest Thank you for sharing your kind words on Trip Advisor. It’s rewarding when a guest takes the time to recognize the staff whom I am very proud of. We look forward to serving you with your future lodging needs in Lantana / West Palm Beach area.
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We found this in the Roomsaver coupon book and decided to try it. It was one of the worst hotel experiences of my life -- worse than ones I stayed at in a 3rd world country! The first room we were given the lights didn't work and upon exiting found that the door did not lock from the outside. We...
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Dear Guest Thank you for taking the time to write your review. We would like to apologize for any unsatisfactory conditions that you might have experienced while a guest in our hotel.
Spring Break is always a challenge in the Hotel Business, and as sad as it is, many people today just do not have good manners; nor do they...
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this was everything the person said in the last review. we must have been their the same time. i went with my family. a hooker was walking around all over the hotel knocking on doors. we were at the hotel while the cops and fire people were called for the abuse. people banging all hours of the night. the maid...
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Dear Crystal . Thank You for affording me the opportunity to converse via phone. I hope all of your concerns regarding your stay where addressed and resolved. Please accept my sincere apology for the unsatisfactory service levels you experienced during your recent visit. Our goal is total guest satisfaction for all of our guests and I am disappointed we let...
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This hotel should not even be listed as a choice to stay in. Upon check, 3 rooms from me was a sexual battery crime scene. Prostitutes and drug deals were going on all over the property. The room was filthy, smelled horrible and I wouldn't even touch the bed! This hotel is a LIVE IN hotel for Prostitutes, drug dealers...
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. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving...
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The wife and I found this hotel in the Roomsaver guide for $49.95. Most of the other area hotels were charging much more. So we decided to check it out as it was getting late and we had traveled from Savannah GA. I had a job interview the next day so we needed a place to stay for the night....
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Dear Guest, Thank you for taking the time to share your comments and your kind words of praise. I am very proud of our staff and I will share your comments with them. It is truly rewarding when a guest recognizes our staff’s efforts. We look forward to serving your future lodging needs.
Sincerely,
Frank Molina
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We stayed here over the Thanksgiving holiday. Last minute call to the hotel got us a king-size bed, microwave and refrigerator for $70 a night including taxes. The room was clean and adequate, although dark. It had been remodeled but lacked a lot of the finishing touches. Parking lot is poorly lit after dark. Would recommend a room near the...
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Thank you for sharing your kind words on Trip Advisor. It’s rewarding when a guest takes the time to recognize us. It is through our guests’ eyes that we know whether we are reaching our guest service goal of total guest satisfaction. Please be assured that the issues you've raised have been addressed. We look forward to serving your future...
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