At one time this was obviously a glorious hotel. And, I have no doubt that a lot of money and time has been spent in renovating it. However, it still needs some work. We stayed at the Mayfair Hotel and Spa one night before our cruise. The location was quite nice -- just across the street from shopping and restaurants.... More

My first visit and my last time. My pet peeves, lousy front desk service. Check-in at 4 pm, 5 pm no rooms ready. No explanation given, I flew in exhausted and this upset me. Ice room not available on floor, every other floor, in a room to scary to walk into at night. I asked for a wine opener, and... More

I was absolutely delighted by the accomodations at the Mayfair. My room was stunning and spotless. The private porch/garden was a delightful surprise and made a wonderful spot for a nap after dinner. The bed was quite comfortable. Each time I dealt with the staff, front desk, maintenance, housekeeping, bellboys, they were considerate, accomodating and professional. I was so impressed... More

I got a good deal through priceline, it is was the most amazing hotel I've ever staying in for that price. I had such a relaxing time. I love to take baths and I had the room with the HUGE Roman bathtub in the room. My room was just as pictured on the website with a big screen TV and... More

I enjoyed my stay. I have no idea of the cost as it was a paid for business trip. I loved the setting. The entire hotel was like a botanical garden of tropical plants. It made for a nice wedding location as one took place while I was there. The conference room was adequate. The service nice, without glitches. I... More

I would never step foot in this hotel again. A couple of months ago, after hours of searching for the perfect place to stay in Miami, my group (6 people), booked this hotel for 4 days, through a 3rd party site, for our stay which was suppose to be 4/19-4/22. We booked 3 Deluxe Suites, with double queen beds. Upon... More

The trip was planned for 4 days but we ended up staying 1 night and that's only because 1 night had to be paid anyway. The Manager On Duty was very unprofessional. The rooms that were advertised and booked did not exist at this hotel(2B Deluxe suite). The MOD told us there was a plumbing issue which caused us not... More

Unlike the other recent reviews we didn’t have an issue with service, found the front desk very accommodating. First room they gave us was very noisy at the front of the hotel on the main thoroughfare, note windows are single pane – so no sound barrier at all. Explained the issue to the front desk next morning and with a... More

I had read a few bad reviews of this hotel but I spent 3 nights there this past weekend and it was amazing. The staff was extrememly helpful and attentive. The spa was breathtaking and Eric gave an amazing massage. Both gentlemen named Julio helped fill our Japanese soak tub and then changed the water a day later. They were... More