Stayed here for one night, using park, sleep and fly combination. Check-in with Justin was quick and professional, as well as welcoming. Bed was very comfortable, breakfast more than adequate, friendly staff, clean and shuttle was convenient both going to and returning from the airport.
What really impressed us was the customer service, when on our return, we found that...
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Dear Bridgenut,
I would like to take this time in honoring your wonderful review on behalf of your previous stay in our facilities. I find it amusing to have acknowledge what a fabulous visit you experienced, most importantly, feeling welcomed as a guest by our staff. I understand how stressful it may have been for you to be returning back...
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Great place to catch up on some rest after a long travel day. Friendly staff. Good breakfast. Nice pool area. Not located in a picturesque area of Miami by any means, but as an airport hotel it's in a convenient location. There are restaurants and service stations nearby. Also like the fact they offer a shuttle service to/from the airport,...
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As previous reviewers have mentioned, this is your pretty standard Hampton Inn. The lobby is clean. Breakfast is good. Our room was on the 6th floor and was a bit run down, but clean.
What set our visit apart, is I was stuck in the elevator for 30 plus minutes. It was necessary to call in help from an outside...
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Dear JaneIowa,
I would like to say how appreciative I am in honor to your contribution in providing your genuine thoughts regarding the last visit to the Hampton Inn Miami-Airport West. I want to thank you for choosing to book at our facilities during the meanwhile you were in Miami, FL. Being a valuable traveler with TripAdvisor for quite some...
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If you're looking to be near the airport I think this is a great choice - especially if you're on business. I'm not sure what happened with earlier reviewers, but the staff and service couldn't have been better on my stay - a one night business stop. A question about the air conditioner was quickly answered by a visit from...
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Dear Cary C,
I would like to say how thankful I am to have reviewed your response in reference to your visit at the Hampton Inn Miami-Airport West. I am glad to have you experience the utmost superb guest service during your stay in our facilities. From the complimentary shuttle transportation to the properties nearby location from the local airport,...
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We stayed at this hotel on 2-27-2012 and had only a couple of hiccups, but when I accidentally left my cell phone in the room, well that's when it took a serious turn for the worse. The hotel was nicely appointed and clean (as most Hampton Inn's are.) When we checked in we inquired about the crib we requested and...
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Deat Shisensation,
I am pleased to have your opinion towards our hotel the Hampton Inn Miami-Airport West, and glad to have you stay in our property the meanwhile you were visiting in Miami. It is of much appreciation to acknowledge the experiences you encountered during your stay at the Hotel and want to ensure you this kind of treatment you...
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I'm a Hilton Honors Gold member, and I am quite partial to Hilton family properties. I'm rarely disppointed in one of their properites, but the Hampton Inn Miami Airport-West simply wasn't up to par with most Hampton properties.
Check-in was painless, and the gentleman behind the counter was exceptionally friendly, greeted me as a Gold member, and even presented me...
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We stayed here due to location and price. It is a nice property and the rooms are attractive. However I was unable to get much sleep because the AC unit would turn itself off and on every 5-10 minutes all night long. It was too hot to live without AC. So I woke up every time it changed its cycle....
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Dear Jah1954,
I want to thank you for your honest opinion in reference to your previous stay here with us at the Hampton Inn Miami-Airport West. It is very important to all our staff members, including myself, to acknowledge the feedback of our guests here to our Hotel. I highly appreciate you bringing to my attention the issues you were...
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Very nice rooms, beds, and amenities. Very good hot breakfast and nice room. The pool is good and the hotel location is great for getting back to the airport or for using the hotel as a base to travel around the south Miami area.
The real "jewels" of this hotel are the front desk personnel. They know and can direct...
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Dear NC7007,
I cannot express how thankful I am to hear your genuine feedback regarding your last visit with us at the Hampton Inn Miami-Airport West. It is amusing to acknowledge you enjoyed your stay to the fullest, feeling the utmost welcomed from our staff here at the Hotel. It is customers as yourself that makes us employee's feel well-appreciated...
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This was our first stay in Miami and found a wonderful welcome at Hampton Inn Miami-Airport West. The desk staff at this hotel were very pleasant and friendly,and offered to help us in any way they could. Our room was clean with many amenities making for a great 4-day stay. We certainly enjoyed a delicious hot buffet breakfast every morning--a...
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Dear Joan and Milton J,
It was more than pleasing to read your feedback regarding your very first visit with us at the Hampton Inn. I cannot express how grateful I am to hear how fabulous our staff, including myself, has made you feel during your time here in Miami, especially it being your first! I am more than happy...
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We flew to Miami before taking our Caribbean cruise. We were very pleasantly surprised starting with the shuttle from the airport. On arriving, we received a very friendly greeting from the front desk staff with offers of anything they could do to make our stay enjoyable. The rooms were clean & modern with fridge & safe. The desk was a...
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Dear Roger,
I want to take this time in thanking you for your positive feedback regarding your stay here at the Hampton Inn Miami Airport West. It is exhilarating to hear you enjoyed your visit with us from the deluxe breakfast to the variety of amenities in your hotel room. I am more than happy our friendly staff made you...
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144 Reviews
128 Reviews
