We stayed the weekend and had a lovely time. The hotel is high up the building but it made for a pleasant oasis from the drama that is Miami. Breakfast at the bar was lovely and the pool superb. The gym was good too but could have used some air con. Service was generally superb. I would love to go... More

We are frequent Hilton travelers and had never stayed at a Conrad property before. There were no other Hilton openings in the Miami area using points, so my husband booked our stay at the Conrad Miami. I felt like we were at an exclusive boutique hotel in another country. The lobby is on the 25th floor and has sprawling views... More

I stayed at The Conrad last week and was upgraded to a two bedroom, two bathroom residence on the 27th floor. The service is amazing, i truly was treated as if I lived there. Since the residence had a full kitchen, I was able to walk just about 3 blocks to Publix to stock up on soda and snacks (that... More

I am not a fan of south beach, so when I am in Miami I prefer to stay downtown. This was my first time at the Conrad and I was very impressed. Some people complain about the lobby being on the 25th floor, ok, get over it, it is a great view while you check in or if you choose... More

This was my first time at the Conrad in Miami. I'm usually at another hotel in the neighborhood but they were sold out -- which was a good thing! I pulled in with a rental car and was quickly directed to the lobby on the 25th floor. Amazing views when you step out of the elevator and up to reception... More

Excellent stay at the Conrad Miami. First stay ever in a Conrad. Not many in the America's I would guess. We were going for a business meeting at the building across the street so we choose this hotel for location purposes but were very glad. The lobby is at the 25th floor and you can really notice the excellent service... More

Because I did not park in the exact place he told me to, Enrique started shouting at me, when I shouted back, he proceed to insult me. I have never felt so bad treated in a hotel in my life, and I has been to many! It was impossible to find Enrique's boss, apparently he is his own boss!

Let us start with the good: service was excellent, and every single person was kind and helpful. In fact, all human-related stuff was just wonderful. The room was only so-so, considering price. Quite small, with TINY closets. Good bathtub and separate shower, but you can't adjust water temperature, so you better like warm water. The layout is just crazy. Climbing... More

This was a nice hotel, but it definitely wasn't what we expected for the money. The room was small and nothing special. We had requested and paid more for a water view but our view was blocked by another building. There were a couple of mechanical issues with our room and no one ever responded to our room even after... More