In our lengthy experience with Miami and Florida in general, we've always found that both tend to be overpriced and often unfriendly. This is why we usually use Miami only as a transit point for elsewhere. Despite "due diligence", we got fooled again: this time, by the BW Airport West Inn and Suites. I'll try to keep this brief and... More

Best Western Miami Airport West Inn & Suites is robbing international travelers. My aunts stayed at the Best Western and the day before they were to check out. Things were stolen from their room by an employee obviously, since no one else has access to the rooms. The perfect crime, According to Best Western they are not liable. So i... More

Bathroom floors kept moving. small bugs size of pepper. No coffee in room but coffee machine. Needed to get to airport to pick up daughter said she can call when she arrives. pretty good when she came from the other side of the country and had no idea where we all were staying. So we paid 35$ to go to... More

Someone came into my room and they STOLEN a new cell phone ( 550$) and other stuff that I have in my luggage . They opened!! The hotel doesnt want to pay my NEW CELL PHONE! they just say we are going to investigate. BUT they dont want to pay me!