My family of 4 (kids 7 & 9) plus friends (family of 3) went for Memorial Day weekend. The hotel was sold out, so we were a bit worried about how crowded it would be. We went to the pool all day on Saturday, the beach all day Sunday and back tot he pool on Monday. We never had an...
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This was our second visit but we were very dissappointed this time around. Higher prices didn't justify and here's why: We stayed in the Bungalow rooms and here's the issues:
1) Furniture in our room was chipped and worn
2) Carpets were stained
3) Toilet needed to be fixed
4) Our room Bungalow 227 and the bungalows overall need a...
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Very nice hotel best value in area, Beutiful beach!
Last mInute get away with my husband-no kids. Really enjoyed ourselves. The hotel and amenities are gorgeous. The golf cart access to the beach is great and the beach is beautiful. Service was excellent. Shout out to concierge who helped me plan a day trip to Everglades city and a romantic dinner. Very satisfied with what we got for what...
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I have spent a lot of time on Trip Advisor over the last few years and to date I have never written a review of the various experiences I've had. Unfortunately, my experience today at the Waldorf in Naples has led me to the point where I actually considered checking out and driving home, which is totally out of character...
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We live in Boston and took the family down to Naples for Mother's Day weekend and what an amazing time we had at the Waldorf what a place! from the moment we arrived very friendly staff and the view from our room wow, by the way Maria at the Front Desk took good care of us and what a girl...
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Thank you so much for sharing your positive feedback. Both Maria and Patricia are two of our stars and they make us proud to be a Waldorf! We were delighted to hear that you were made to feel so special on such a precious occasion and do hope that maybe we'll become a family tradition. Please be sure we will...
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I went to this hotel for a conference. After thoroughly checking the hotel web site, I arrived with visions of being on the beach between sessions. Despite the hotel website calling it "oceanfront," the hotel is about half mile from the ocean. It's a nice walk/run/tram ride, but not what I expected. Plus, once at the beach, they charge for...
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Thank you for taking the time to share your feedback with the TripAdvisor community. We really wish we were an oceanfront property and we apologize that you were under the impression we were. We love our location just 0.6 miles away and we hope that you also enjoyed the travel to and from the beach and through the Mangrove Estuary....
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This was the second long weekend visit for my wife and I to this property. I typically prefer the Hilton Brand as a Diamond member and this fell in line with the beach getaway we were looking for. We arrived late on our flight, but were greated warmly by the valet and the check-in clerk. We were given a nice...
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Thank you so much for your review and for your loyalty to our company. We are so very happy that we were able to make your stay a memorable one! We hope you enjoyed your walks along our beautiful boardwalk and beach and glad to hear about your dinner at Strip House and breakfast in Aura. We strive to get...
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I was at the Waldorf Astoria in Naples FL with my family a few weeks ago just to relax an enjoy time away from crazy busy life style we share and we sure did, from the moment we arrived at the valet Mariano was so sweet kind with a great big smile and he spoke our language made us feel...
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Thank you so much for your kind words! We are so happy that you were able to escape at relax at our resort! Mariano and Maria are wonderful and we are glad that they were able to assist you. We truly value your business and look forward to welcoming you back in the very near future.
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We stayed at the Waldorf shortly after it changed hands from the Naples Grande. The robes were still inscripted with the old hotel logo, the rooms were not fantastic they were ordinary. I am a frequent "hotel stayer", and it was very nice, but not for the price. The bar is wide open and not very cozy.
The restaurant on...
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Thank you for taking the time to comment on your stay with us this past January. While we were newly a Waldorf property in January, you are correct in stating that we should have had all new monogrammed robes in our guest rooms, and we apologize that the robes in your rooms did not.
We can assure you that we...
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