Crestwood Suites - Orlando University of Central Florida - Hotel Reviews Orlando

current g

Orlando, Florida

1 review

Reviewed 23 May 2012

This location is was an awesome location everything very close and convenient lots of restaurants to go to near by. the room was quite nice, full kitchen and well kept.anything i have a problem with the staff here is very helpful and very friendly.the price on the rooms are very reasonable.

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Silvia M

Fort Myers, Florida

1 review

4 helpful votes

“Worst place I ever stayed!”

Reviewed 7 May 2012

4

people found this review helpful

I recently spent a night at the Crestwood Suites neart UCF to attend my son's college graduation. It was a really negative experience for me. I don't consider myself a picky person, however, I found the room to be dirty, old and not well kept up. When I went out to dinner and came back, I noticed the floor was... More

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I apologize for any inconveniences. We strive to address any issues or inquiries in a timely manner. If you come back to the Orlando area, I can personally assure you that I will have a great room set aside. We are in the process of going through renovations to our rooms including new supplies, carpet, and tile. Once again We... More

RayFromFlorida

Orlando, Florida

1 review

“A Good Place to Stay and Reasonably Priced”

Reviewed 24 April 2012

I would just like to say that I'm very pleased with my stay at Crestwood Suites. I've had the opportunity to stay on a couple of different times including an extended stay. I've found the rooms to be very comfortable and well supplied. The staff at Crestwood is just great, friendly, and helpful. The entire staff, including managers Jackie and... More

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Thank you for your comments. We greatly appreicate your buisness. If there is ever anything that you need while being in the area do not hesitate to contact our front office or management. Once again thank you for choosing Crestwood Suites Orlando UCF and we are looking forward to your next stay! Kind regards Management. More

HenryBrentwood_TN

Brentwood, TN

Senior Reviewer

10 reviews

Reviews in 6 cities

26 helpful votes

“Don't go there”

Reviewed 5 April 2012

8

people found this review helpful

It is another story how Hilton put me into this dump, and it is a dump. Smells like a garbage can, because there were clear plastic bags of garbage sitting in the hallways. I fell through the floor at the end of the hallway, where the dripping water had rotten the floor under the carpeting. There was a lady complaining... More

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Thank you for your feedback. We sincerely apologize for any inconveniences with the housekeeping of the room and hallways; this is not how we run our operations. I will forward your comments to our housekeeping manager so that we may address these issues and work to correct them. If ever during your stay at a Crestwood Suites Hotel and you... More

Globalfootball

Copenhagen, Denmark

2 reviews

Reviews in 2 cities

1 helpful vote

“Never stay at this.”

Reviewed 14 March 2012 via mobile

Had the worst ever experience here. Booked online and paid the hotel. Still couldn't get a room.

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We apologize for your inconvenience. The Front Desk hours are from 7AM-11PM, Unfortunately we did not receive your reservation during our operating hours. If you are ever in the Orlando UCF area, Please feel free to contact the Front Desk in business hours and we will be sure to get you in a great room! Kind regards, Management More

high_flyer3092

High Wycombe, United Kingdom

Senior Reviewer

10 reviews

Reviews in 8 cities

21 helpful votes

“Perfectly Suitable.”

Reviewed 13 March 2012

Best Things About the resort :- Convenient location for accessing Orlando, especially for those visiting the Uni campass or sitting exams in the local area. Disney attractions are a fair drive away on a couple of toll roads. Best Attractions or Restaurants Nearby:- Tilted Kilt restaurant/bar worth a visit! Good food and a great atmosphere. Otherwise typical eateries around the... More

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Thank you for your comments. We appreciate your business. We strive to have a clean and friendly place. We look forward to your return to Crestwood Suites. Do not hesitate to contact us if you have any questions. Kind Regards, General Manager More

German R

Orlando, Florida

1 review

“Excellent Customer Service”

Reviewed 19 January 2012

This is a good place to stay. I've been there for a while and service is good, every day my room service is done and when I requested something service was quick and good. The crew is professional and kind people with proper customer service. Manager Jackie Reynolds has done a good job. I'm glad living here with my family... More

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We appreciate your comments. We strive at Crestwood Suites to have a clean and friendly environment. We are happy that you chose to stay at Crestwood Suites. If there is anything you may need during your stay or any future stays please do not hesitate to contact us. Kind Regards, General Manager More

voss749

Boca Raton, Florida

Reviewer

5 reviews

Reviews in 4 cities

4 helpful votes

“Keep your expectations reasonable”

Reviewed 2 November 2011

1

person found this review helpful

This is an inexpensive extended stay place. It is not a full service hotel or a luxury suite and people reviewing don't seem to understand that. It has a refrigerator, microwave, a bed , the room is comfortable and clean. The area around the hotel is safe and there are no "characters" hanging out. There are sometimes people waiting to... More

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We appreciate your comments. We continue to renovate the hotel. We are in the process of updating the mattressses. If you are in the Orlando area again, please contact us and we will make sure we have a great room for you. We strive to have a clean and friendly place. Kind Regards, Jackie Reynolds More

eric r

Orland, Maine

1 review

“WTF”

Reviewed 26 October 2011

this place is TERRIBLE!!!!!! I stayed for a week and it was the worse week of my life. the hotel is just gross and the service is ridiculous!!! I work late at night and when i got back to my hotel room the key didnt work, I went to the front desk and SUPRISE there was no one to be... More

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I apologize for any inconveniences. We strive to address any issues or inquiries in a timely manner. If you come back to the Orlando area, I can personally assure you that I will have a great room set aside. We have addressed the issues with our overnight phone, and once again I apologize for the problems you had with your... More

Dhervey

1 review

1 helpful vote

“Worst hotel i have ever stayed in!”

Reviewed 11 September 2011 via mobile

1

person found this review helpful

I have stayed in thousands of hotels. This tops it as the worst. I was scared to take my shoes off. Smelled like mold. It was delapidated at best. Filthy . The true defination of a roach motel!!! Never again!

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After reading your review today I was extremely upset about your experience. This is not our standard at Crestwood Suites UCF. We are sorry for the condition of your room. We are in the process of updating the hotel. I sincerely apologize and hope that you will give Crestwood Suites another chance when returning to the Orlando area. Kind Regards,... More

Crestwood Suites - Orlando University of Central Florida Reviews

Crestwood Suites - Orlando University of Central Florida

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