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Hilton Garden Inn Orlando East/UCF

3.0 of 5
1959 N Alafaya Trail, Orlando, FL 32826
Hotel amenities
Hilton Garden Inn Orlando East/UCF
Ranked #227 of 336 hotels in Orlando
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    7
    9
    6
    3
    6
Date Rating
Miami, Florida, United States
1 review
5 of 5 stars Reviewed 25 March 2012

The hotel was fantastic! The staff is unbelievably nice and welcoming. The rooms are huge,the beds are super comfy and the bathroom amenities are Nuetrogena which is great. TVs in the bedrooms are I believe 32 inch flat panels with tons of HD channels.Terrific hotel!!!

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 23 March 2012

Our family really enjoyed there time in the pool, the restaurant was great and able to watch tv We will come back

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Ocala
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

We booked two nights with this hotel through one of the discount websites. I chose a non smoking room. When we arrived, the gave us a smoking room explaining that when you use a discount site, you can request a non smoking room, but if they need your room for someone who paid THEIR price for the room, then you... More

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Atlanta, Georgia
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 18 February 2012

I stay at the Hilton Garden UCF several times a year for business as our office is close by. It's a very basic hotel (but it doesn't pretend it isn't), but the rooms are always clean and I've found the staff to be very pleasant. The rooms are a nice size and the beds comfortable. Room location in the hotel... More

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Hattiesburg, MS
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Loud street noise Inconsistent restaurant breakfast service Average rooms that need updating Not bad, but I would try somewhere else first.

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Florida
Senior Contributor
39 reviews 39 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 21 January 2012

Considering that the front desk is considered the "welcome" of a hotel not sure why this hotel's front desk wasn't just that. Upon arrival I got a "may I help you" like I interrupted their convo. No smile, no confirmation of my reservation no "enjoy your stay". The breakfast staff provided speedy, efficient and friendly service and was very polite.... More

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Northern California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stay away from this one! The most rude staff I have ever seen! Front desk was a joke! Bad attitude, seemed to be bothered that we were checking in and interrupting their conversation. We were booked there for 6 days pre-paid, so we were stuck. We knew from the first 5 minutes we had made a huge mistake. The room... More

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Upstate NY
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

We have stayed here a few times now, mostly due to its location, but this most recent trip showed the wear and tear this place has had. The bathrooms are worn, with the fixtures near replacement. Staff is friendly, but we still eat breakfast elsewhere ($9.99 buffet is steep compared to nearby restaurants). There is never any hot water available... More

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See 5 more reviews by UpstateNYLawchick for Orlando
ny
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 31 October 2011
5
people found this review helpful

This is a lovely hotel in appearance, and the room I stayed in was generous-sized with lots of nice decorative details. Very quiet as well. However, there are needed updates on the bones of the room, as signs of age and wear are apparent. The woman at the front desk was very friendly and helpful when I checked in at... More

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Austin, Texas
Top Contributor
65 reviews 65 reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

Good choice for a business trip; Clean and well equipped rooms, good front desk staff and great breakfast to get a good start to your day.

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See 2 more reviews by TexasEd60 for Orlando

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Additional Information about Hilton Garden Inn Orlando East/UCF

  • Hilton Garden Inn Orlando
  • Hilton Orlando
  • Orlando Hilton
Address: 1959 N Alafaya Trail, Orlando, FL 32826
Price range (per night):* S$104 - 216

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Hilton Garden Inn Orlando East/UCF
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