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All 336 Orlando hotels »

Comfort Suites Universal Studio Area

2.5 of 5
5617 Major Boulevard, Orlando, FL 32819
Hotel amenities
Comfort Suites Universal Studio Area
Ranked #66 of 336 hotels in Orlando
4.5 of 5 stars 182 Reviews
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182 reviews from our community

    Trip type
Traveller rating
    77
    71
    17
    11
    6
Date Rating
Leeds, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 May 2012

We arrived at Orlando International Airport at 3.30pm and this hotel was 10 minutes from there, we were due to go on a weeks trip so this was convenient just for the night. Nice hotel, clean, comfortable bed and not too noisy although there were some commings and goings during the night but not bad at all. Plenty of parking... More

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See 6 more reviews by GOODHANDBAG for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
21 May 2012

Goodhandbag, Thank you very much for the nice review of our hotel. Our guests are our #1 priority. I use all feedback both positive and negative to train my managers and staff to ensure we are delivering the best possible service. We look forward to serving you again! More

Dillsburg, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 10 May 2012

Our first hotel was not as advertised. We moved to this hotel on the third day of our vacation. Sandy at the front desk was great, she answered all our questions and went out of her way to make our check in and stay as pleasant as possible. I have a medical condition that requires us to travel with special... More

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See 3 more reviews by kirk c for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
21 May 2012

kirk C, Thank you very much for the nice review of our hotel! Sandy is my "guest service guru" and does and excellent job of taking care of our guests. I apologize for the dryer and waffle iron, both of those issues have been rectified. We look forward to serving you again in the future! More

Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

Reservations at the La Quinta Inn were secured weeks ahead by credit card. I thought that guaranteed our late arrival. It did not. "No one answered the phone when I called," said the clerk so we cancelled the reservation." (Of course no one answered; I was on the airplane.) This is not the welcome one desires 9:30 PM for a... More

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Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
21 May 2012

Herculea, We appreciate the kind review of our hotel. We understand that traveling can take its toll on you, so we remain completely dedicated to our guests to ensure a clean and comfortable stay. We really hope you choose us again in the future! More

Delaware, Ohio
1 review
5 of 5 stars Reviewed 1 May 2012

we when to florida for a family vacations,when we arrive to the hotel the staff receive us with a great welcome,Sandy in the morning time let us check in early ,latter on the afternoon time we need a rental car and help with restaurants,activities and locations Yahira help us,her customer services was excellent,they both are great with their services,we travel... More

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Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
4 May 2012

Norily, Thank you for the outstanding review of your stay with us! I appreciate you recognizing my staff members Sandy, Yahaira and Nancy. They are dedicated team members who always go out of their way for our guests. We realize that many hotels have nice rooms with the same amenities, so we try to distinguish ourselves by delivering great service!... More

bryans road
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012

My family visit universal parks and stayed with the Comfort Suites for 4 days. This property is awesome from the front desk manager, Sandy to her staff especially Melanie. Upon check-in Melanie served us with a smile and provided 100% customer service.I was not the happiest customer at that time due to Choice International creating my reservation. All our rooms... More

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See 2 more reviews by lisa w for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
4 May 2012

Lisa W, I love hearing stories from happy guests! Thank you for recognizing my staff members Sandy and Marlene (simple mistake, you mentioned Melanie). They both do a wonderful job and always deliver to our guests. We hope when you visit Orlando again you will think of us! More

East Anglia
Senior Contributor
41 reviews 41 reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

Stayed here for 2 nights whilst visiting Universal Studios. As usual the suite was large, well furnished, clean and comfortable. The breakfast was OK and all in all great value for money. Would definately stay here again.

Was this review helpful? Yes
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
4 May 2012

Davylynne, Thank you for the nice review of our hotel. We take great pride in delivering a clean, comfortable room with great service. We look forward to serving you in the future! More

Ocala
1 review
1 of 5 stars Reviewed 23 April 2012

Check in hotel early and was greated right away! That went good, but when I was leaving the room to step out for the day, the door was not closing right the house keepers response was that we had a DND on the door and no one will enter the room. :( We then went to the front desk and... More

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Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
24 April 2012

Johanna C, I'm sorry to read that your stay with us was not up to your standards. I'm sorry your door and Air conditioning was not working properly, but was glad to see maintenance took care of the issue. Its quit possible that, even though all my room attendants speak english as a second language, she may not have understood... More

Jordan
Senior Contributor
37 reviews 37 reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 20 April 2012
3
people found this review helpful

We spent the Orlando leg of our Grand US tour here and found the hotel to be excellent for the price range. The rooms are big with two queen beds and a sofa bed (at no extra cost, other Comfort hotels want $10 for a rollaway). Everything is spotlessly clean and there is also a pool and laundry on site.... More

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See 3 more reviews by Kittygangar for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
24 April 2012

Kittygangar, Thank you for the nice review of our hotel. We truly appreciate you choosing our Comfort Suites over the many other choices in the Orlando area. We take pride in being a great budget option for families on vacation with our free hot breakfast, shuttle service and close proximity to the parks. We look forward to serving you in... More

Churchville, Maryland
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

This was an outstanding value for the money. Our room was $115 a night and included two large beds and a sleeper sofa along with a fridge, microwave, breakfast table and chairs, desk and large flat screen tv. I have stayed at other hotels on Major Blvd. and Caravan Ct. and highly recommend this hotel. We will be back. Everyone... More

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See 2 more reviews by Windsurferguy01 for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
24 April 2012

wmmdguy21162, Thank you for the detailed review of your stay with us! We appreciate all feedback from our guests and are always looking to improve our product and service to better attend to the needs of our guests. We look forward to serving you again! More

Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2012

Perfect location for visitors to Universal Studios and convenient to I4 and other area destinations. Large clean rooms, nice pool. Nice breakfast, 24-hour coffee. Small pantry for those with the munchies. Wonderful staff, particularly, Sandy (front-desk manager). Will return!!

Was this review helpful? Yes
See 2 more reviews by Rossco814 for Orlando
Eric Krakowski, General Manager at Comfort Suites Universal Studio Area, responded to this review
11 April 2012

Rossco814, Thank you for the wonderful review of our hotel! I'm very happy to see you acknowledged Sandy, who does a wonderful job serving our guests. We will look forward to serving you again in the future! More

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Additional Information about Comfort Suites Universal Studio Area

  • Comfort Suites Orlando
  • Orlando Comfort Suites
Address: 5617 Major Boulevard, Orlando, FL 32819
Price range (per night):* S$129 - 202

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