We arrived at Orlando International Airport at 3.30pm and this hotel was 10 minutes from there, we were due to go on a weeks trip so this was convenient just for the night. Nice hotel, clean, comfortable bed and not too noisy although there were some commings and goings during the night but not bad at all. Plenty of parking...
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Goodhandbag,
Thank you very much for the nice review of our hotel. Our guests are our #1 priority. I use all feedback both positive and negative to train my managers and staff to ensure we are delivering the best possible service. We look forward to serving you again!
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Our first hotel was not as advertised. We moved to this hotel on the third day of our vacation. Sandy at the front desk was great, she answered all our questions and went out of her way to make our check in and stay as pleasant as possible. I have a medical condition that requires us to travel with special...
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kirk C, Thank you very much for the nice review of our hotel! Sandy is my "guest service guru" and does and excellent job of taking care of our guests. I apologize for the dryer and waffle iron, both of those issues have been rectified. We look forward to serving you again in the future!
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Reservations at the La Quinta Inn were secured weeks ahead by credit card. I thought that guaranteed our late arrival. It did not. "No one answered the phone when I called," said the clerk so we cancelled the reservation." (Of course no one answered; I was on the airplane.) This is not the welcome one desires 9:30 PM for a...
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Herculea,
We appreciate the kind review of our hotel. We understand that traveling can take its toll on you, so we remain completely dedicated to our guests to ensure a clean and comfortable stay. We really hope you choose us again in the future!
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we when to florida for a family vacations,when we arrive to the hotel the staff receive us with a great welcome,Sandy in the morning time let us check in early ,latter on the afternoon time we need a rental car and help with restaurants,activities and locations Yahira help us,her customer services was excellent,they both are great with their services,we travel...
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Norily,
Thank you for the outstanding review of your stay with us! I appreciate you recognizing my staff members Sandy, Yahaira and Nancy. They are dedicated team members who always go out of their way for our guests. We realize that many hotels have nice rooms with the same amenities, so we try to distinguish ourselves by delivering great service!...
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My family visit universal parks and stayed with the Comfort Suites for 4 days. This property is awesome from the front desk manager, Sandy to her staff especially Melanie. Upon check-in Melanie served us with a smile and provided 100% customer service.I was not the happiest customer at that time due to Choice International creating my reservation. All our rooms...
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Lisa W, I love hearing stories from happy guests! Thank you for recognizing my staff members Sandy and Marlene (simple mistake, you mentioned Melanie). They both do a wonderful job and always deliver to our guests. We hope when you visit Orlando again you will think of us!
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Stayed here for 2 nights whilst visiting Universal Studios. As usual the suite was large, well furnished, clean and comfortable. The breakfast was OK and all in all great value for money. Would definately stay here again.
Davylynne, Thank you for the nice review of our hotel. We take great pride in delivering a clean, comfortable room with great service. We look forward to serving you in the future!
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Check in hotel early and was greated right away! That went good, but when I was leaving the room to step out for the day, the door was not closing right the house keepers response was that we had a DND on the door and no one will enter the room. :( We then went to the front desk and...
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Johanna C,
I'm sorry to read that your stay with us was not up to your standards. I'm sorry your door and Air conditioning was not working properly, but was glad to see maintenance took care of the issue. Its quit possible that, even though all my room attendants speak english as a second language, she may not have understood...
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We spent the Orlando leg of our Grand US tour here and found the hotel to be excellent for the price range. The rooms are big with two queen beds and a sofa bed (at no extra cost, other Comfort hotels want $10 for a rollaway). Everything is spotlessly clean and there is also a pool and laundry on site....
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Kittygangar,
Thank you for the nice review of our hotel. We truly appreciate you choosing our Comfort Suites over the many other choices in the Orlando area. We take pride in being a great budget option for families on vacation with our free hot breakfast, shuttle service and close proximity to the parks. We look forward to serving you in...
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This was an outstanding value for the money. Our room was $115 a night and included two large beds and a sleeper sofa along with a fridge, microwave, breakfast table and chairs, desk and large flat screen tv. I have stayed at other hotels on Major Blvd. and Caravan Ct. and highly recommend this hotel. We will be back.
Everyone...
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wmmdguy21162,
Thank you for the detailed review of your stay with us! We appreciate all feedback from our guests and are always looking to improve our product and service to better attend to the needs of our guests. We look forward to serving you again!
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Perfect location for visitors to Universal Studios and convenient to I4 and other area destinations. Large clean rooms, nice pool. Nice breakfast, 24-hour coffee. Small pantry for those with the munchies. Wonderful staff, particularly, Sandy (front-desk manager). Will return!!
Rossco814, Thank you for the wonderful review of our hotel! I'm very happy to see you acknowledged Sandy, who does a wonderful job serving our guests. We will look forward to serving you again in the future!
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2,569 Reviews
207 Reviews
