We returned last weeks after s week stay at this hotel, we decided to stay here after reading some recommendations here in trip advisor. This is a lovely hotel decorated in a nice grand style and ornate furniture. It's clean, fresh and sparkly. The rooms are tastefully decorated and attended to mostly twice a day. The pool again is designed... More

Stayed at this hotel for a conference and to visit SeaWorld and Disney. As a conference hotel, it gets a five plus rating as a family hotel I would give it a three/four. Unlike the prior poster, my son and nephew were not made to feel like princes. When I mentioned would they like to check in or ask the... More

I got to the hotel, very shiny and clean. The room was very nice, but I found a dead cat on my pillow. Apparently some prankster left it there, and the cleaning ladies either didn't see it or they just didn't care. I'm guessing the latter. Anyway, I call the front desk, and they don't believe me! Finally, after five... More

We stayed at the hotel at the end of May. I cannot praise the staff and the hotel enough. We traveled with our 4 year old daughter who was treat like a princess, given her own bracelet for free ice cream throughout her stay and her own Ritz Robe and slippers. The pool area and bar were fantastic and Breakfast... More

This is a classy Ritz-Carlton. Arrive and four staff members open the set of double doors for you into the grand lobby. The service is as smooth and professional as you would expect and wish. Rooms are plushly comfortabe, a chaise longue for reclining, a balcony with a view over the golf course or the Lake. Marble bathrooms and Asprey... More

We stayed at the Ritz during the Memorial Day weekend 2 weeks ago. We thought the hotel would be full of guests since it was a long holiday weekend. But it actually felt very comfortable and organized when checking in, at the valet, pool, restaurants etc. They even had a whole weekend of activities planned for the children such as... More

We really enjoyed our stay at the Ritz Carlton Grande Lakes. We arrived late after a long, tiring day at SeaWorld and got a very nice friendly welcome. We got two spacious and bright adjoining rooms with a balcony that overlooked the lakes. The hotel is very accommodating to our children, ages 1 and 3. The staff is extremely friendly... More

I stayed at this property during a four day busienss meeting. Although the lcoation is a bit off the tourist map, it is a fantastic hotel with first class amenities. The fact that it shares facilites with the JW Marriott is even better. Ritz guesrts can use the lazy river pool next door. The staff was very attentive and the... More

I will begin with the downside, Hotel is isolated, 25 minutes drive to theme parks and shopping malls. This is a minor problem( no problem at all if you are here for golf!) as the Hotel itself is magnificent. My husband and myself travel extensively throughout the world and I believe the staff here are the most helpful, courteous, and... More