Overall, the hotel is fine for the VERY affordable price. Breakfast was good, the shuttle is helpful, room was acceptable. BUT, the morning we went to Epcot, I left a gold anniversary band on the bathroom counter (it never crossed my mind to hide it). When we got back that evening, housekeeping had been there (the cup that was next... More

Just for background, I have stayed at different Quality Inns a number of times with no complaints. I Booked two rooms at this address in Orlando for May 4/13. Prepaid/no refund basis for discount rate. After driving from the Gulf Coast and spending the day at Universal Studios, was tired and looking forward to basic clean accommodations before flying back... More

Extremely poor hotel. Reception staff took 1 hour to check us in, and then had to move rooms as was so disgustingly dirty and smelling. Rubbish breakfast. Dangerous pool. Very noisy every night with spanish speaking guests, woken nightly between 1-2 am. Avoid at all costs. This hotel is awful.

First thing was the torn down comfort inn sign dumped on the grass verge. Then the hour it took to get room "thanks jimmy" NOT The next thing will be a guy in reception telling you to come see him as he has vouchers and coupons for Restaraunts and it turns out all he does is try to get you... More

If you want to completely destroy your holiday of a lifetime them this is the place to stay. I don't have the time to describe in words how disgusting and bad for your health this Hotel is. We saved for along time for two weeks in Florida where customer service is top priority and all we got was rude, incompetent... More

Charged my room amount for $52 then again for $190. front desk said computer was having problems and couldn't do anything about it at the time. Cut our trip short. Heard other guests complaining of the same reason so this must happen often.

There was one check in clerk and at least a dozen people in line during the entire 35-40 minutes that it took me to reach the front of the check-in line. I was not the only customer in line that was displeased. In fact, if I had been pleased, I would most likely have been the only one. Not only... More

USE your CHOICE POINTS HERE! it takes only 6,000 points per night (year around) to stay a couple miles from universal studios! price is cheap too. so spend your money having fun. room is good, security to enter lot, & friendly service. the grounds are nicely decorated with great pools & play area. fabulous location with plenty of parking! public... More

Disgusting dirty room,carpet absolutely soaking with a leak from somewhere!! smelly,rotten wood on bathroom door which was so bad the door couldnt close.Bath so filthy I couldnt clean it ingrained with filth for years .Damp up the walls. No doors on wardrobe electrical sockets not fitted right. I complained on day 1 and by day 3 nothing done about it... More