Family of four on their first trip to Orlando. Westgate Lakes and Spa was great. The room was clean. The service was very good. Everyone was very nice and professional. The pool was nice, clean, and warm. We all had a great time. I would easily recommend this hotel. We will be back.

Our one night at the Westgate Lakes Resort was wonderful. We took our niece and her two young children and our sister-in-law for a one night get-away to Universal Studios and decided to stay at the Westgate Lakes Resort after reading reviews on Trip Advisor. We were looking for a large room with enough space for the five of us.... More

My dad is an owner of one of the timeshares at Westgate Lakes Resort & Spa in Orlando. We have been going for about 18 years now. A lot of the times that we have gone the a/c isn't working. Most of the time they fix it no problem. I know 2 years ago we had to change our week... More

Do NOT stay here!!!! The employees are thieves!!!!! They stole my husbands cell phone and the manage at the hotel didn't even care!!! We drove 21 hours to get there, and upon a very rude check in, I was told to go the other desk. I knew what was coming, so I tried being very polite and said, I'm extremely... More

We booked this resort through Interval and was very pleased. Shopping, many restaurants and the amusement parks, etc. are close by. This was a very nice place to have a vacation. Our room had a separate bedroom with king size bed, lg. flatscreen TV in both rooms. The small, nicely decorated living room with full kitchen & laundry facilities, gorgeous... More

We checked in on a saturday night and the remote was not working on a tube tv. icalled front desk and told them I probably just needed soem new batteries. it took the maintenance guy 30 minutes(not even joking) to bring us new batteries. I then asked him about the ac and how it was not cooling the place down.... More

I read the reviews left here before i decided to leave mine. I feel bad the others had such a bad experience although i feel there is some exaggeration too...2 miles to the front desk LOL We also stayed in the last building and it's not that far. At any rate, we absolutely loved this hotel/timeshare and frankly might someday... More

Upon Arrival Friday evening we were exhausted; my wife, myself, and our 2 year old son. We arrived at a peak time apparently as there was a very long line of would be hotel guests all looking frustrated with the snail's pace exhibited by the desk staff. We walked in and were greeted by a front desk person who then... More

Three and half stars...It didn't even come to that. I'm writing this review as we were checking out. The minute after we checked in, we were brought to this time share thing with all the goodies. They said Universal ticket at gate was $90, they can offer at $83 if we went with the time share presentation. Luckyly, we didnt.... More