This Westin meets the usual high standards of the chain, and the front desk staff were efficient and friendly. The hotel is not near anything except the convention center, but there was always a taxi available and waiting when I needed one. The restaurant (Fiorella's) has a surprisingly good lunch and dinner for a hotel restaurant, with outstanding service and... More

Very comfortable hotel with friendly staff. The bar and restaurant are also vey good for breakfast and relaxing in the evening.

This location was of the high quality you would expect from a Westin. And those heavenly beds never cease to delight. Most notably, the Concierge Elaine Driscoll was fantastic. She arranged a client dinner for me, and i felt like she really cared about what I was after and the recommendation was excellent.

Stayed on the 12th floor from 5/13-16 and had a nice view of the surrounding area. One bedroom suites are very comfortable. Nice size balcony off our corner room on the 12th floor with sitting chairs. Hotel will need to fix a plumbing sound that goes off every few minutes throughout the day and night so if you stay in... More

my family and i enjoyed our stay here. Ms. Elaine was extremely helpful and without her help I know my family would have been all over the place. The hotel was lovely and the staff was great but if it wasn't for Ms. Elaine who helped decrease all the stress factors I had going on, graduation weekend wouldn't have been... More

I was in for a conference, wanted to stay at a familiar hotel and like every Starwood Hotel, there is always one person who goes above and beyond. In Orlando this happened to be Elane. Immediately upon arrival she was tentative, personal, and genuine. I knew from the start she was my go to person. She went several times out... More

I stayed here with my husband and 4 year old daughter in a one bed suite for 1 night following a flight from the UK before moving on to the Florida Gulf Coast. The arrival and reception area is very grand and they pump a lovely fragrance around the public areas which sounds odd but is really pleasant! The suite... More

This is my second stay at the Westin Imagine and I really enjoy it. The reception is friendly, helpful and professional . The rooms are big and have everything one would need including a big veranda

We just had a 2 day stay at the Westin Imagine Orlando. We accidentally left a very important bag of medicine for my daughter who suffers from Cystic Fibrosis. The Service Manager, Casey, emailed me and I got the message before we got home. Even though the FedEx pickup time was 5:00 and we were on the phone at 4:50,... More