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Walt Disney World Swan and Dolphin

4.0 of 5
1500 Epcot Resort Boulevard, Orlando, FL 32830
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Walt Disney World Swan and Dolphin
Ranked #169 of 328 hotels in Orlando
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3,210 reviews from our community

Traveller rating
    951
    1,127
    633
    326
    173
See reviews for
Families
1389
 
Couples
561
 
Solo
74
 
Business
561
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bogota, Colombia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

i will start with the good: it´s disney, so the staff is absolutely wonderful, no doubt! the hotel is pretty, the food is pretty normal - good. within walking distance to the boardwalk and within a boat ride to hollywood studios and epcot. the pool area is pretty cool! it has a laundy room so you can wash your clothes,... More

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See 10 more reviews by Lia H for Orlando
Glenwood Springs, CO
Top Contributor
63 reviews 63 reviews
50 hotel reviews
Reviews in 22 cities Reviews in 22 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Arrived Saturday, May 18th at 9am, and even though it was much earlier than their standard checkin time we were quickly given a room on the 16th floor. The room was very clean, the beds were extremely comfortable, and the layout is quite spacious and easily accommodated a full size crib. The property is beautiful, especially the pools and beach... More

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See 2 more reviews by Brian G for Orlando
Boston
2 reviews
1 of 5 stars Reviewed 20 May 2013 NEW

we stayed in dolphin for 1 day suppossedly 1 week but my family knocked down, maids were shouting, the room was not good like carpet was not cleaned stinky smell from feet, the drinking glasses was not cleaned, fridge has much odor and we moved to the Yacht club and we enjoyed the place and close to EPCOT. I would... More

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St. Petersburg
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

This was not our first stay at the Dolphin, but it was the first time we had come back since trying a handful of "off Disney" properties. Nothing had changed in these years, and I guess that is kind of bad. Through work and other organizations that I belong to, I can receive discounts at most hotels. We got a... More

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See 5 more reviews by carol5001 for Orlando
Toronto
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

This was my 2nd time at the Swan. The first time was during my honeymoon while this time was with a toddler and baby in tow so 2 very different experiences but both times were very good. Check-in was weird as they have a line for Gold/Platinum but the staff sometimes ignore it and service the other line first. When... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The hotel is owned by Westin so their service and amenities are the same. If you are a Starwood Preferred Guest member your benefits do apply as will your points be applied. There is complimentary transportation to all Disney Parks. It can take up to 20 minutes from your hotel to the park (depending on time of day and which... More

Was this review helpful? Yes 1
See 7 more reviews by Rebecca G for Orlando
Stony Point, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My family and I had a great time at the Dolphin. Ask for a high floor facing the Epcot fireworks. The breakfast buffet is a good deal. The Italian restaurant at the Swan is pretty good - give it a try. Best part about the Dolphin is its location. Walk to the Boardwalk, walk to Epcot (or boat) and boat... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2013 NEW via mobile

I expected a lot more for $225 but instead all I got were more fees, parking and resort fee?!? $17 to use the pool and wi-fi that I did not need. The showers were lukewarm and the water barely drained. I waited 15 minutes for a beer at the pool bar before giving up and it really wasn't that busy.... More

Was this review helpful? Yes 1
florida
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Rooms were ok and need to be updated. Balcony furniture was ruined from sitting out in elements, not worth the additional fee. The hotel grounds were beautiful. This hotel is within walking distance to Epcot or you may take the ferry, shuttle to the other parks. Great restaurants on site but expensive. Poolside bar was overpriced but the food was... More

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Overall, I enjoyed my stay in the Dolphin. The location is convenient to Disney attractions (inside the park) and the service I received from check-in, concierge and waitstaff was friendly and professional. The pool area is nice and I enjoyed my meal at the poolside bar. Aside from everything being incredibly overpriced, the hotel is pretty good. The room, on... More

Was this review helpful? Yes 1
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Additional Information about Walt Disney World Swan and Dolphin

Also Known As:
Walt Disney World Swan And Dolphin Hotel
Walt Disney World Swan And Dolphin Hotel Orlando
Disney World
Walt Disney Orlando
Walt Disney World Swan
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Swan And Dolphin Orlando, Florida
Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Luxury Hotels in Orlando
#139 Family Hotels in Orlando
Price range (per night): S$235 - 445
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Walt Disney World Dolphin resort is located in Walt Disney World by Epcot and Disney-MGM Studios, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. ... more   less 
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Walt Disney World Swan and Dolphin
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