My husband and two 21 year old kids stayed in two rooms at the Swan for 5 nights. The rooms were clean and well maintained and the service generally above average. Breakfast was fresh and delicious at the full service buffet. I love the location and we took advantage of the fact that we could walk to Epcot and the... More

MEMORIAL DAY WEEKEND - We arrived on Friday just in time to beat the holiday traffic grid lock on I-4. A huge brush fire near I-4 did not help. Upon arrival we were greeted by a multitude of staff. The valet team was great, check in was smooth, and our room on floor twelve overlooked the reflecting lake and the... More

Room larger than any of the other resorts at Disneyworld we have stayed at (Coronado, Caribbean and Beach Club). Very easy walk to Epcot and short boat ride to Hollywood studios. Price was reasonable. Housekeeping is a little sloppy. Maids showed up first day at 8 am and another day we show up at 3 pm to nap but the... More

First stay in this great hotel, very big a lot of people but it doesn't look like very busy. Breakfast is busy but a good quality, just what we like to see at Sheraton. A lot of pools, open till 9 in the evening, a great bar, relaxing places near the bar outside, wonderful in the evening. Only one thing,... More

WOW is all i can say. From the moment you pull in the drive to your walk up to the hotel to the walk into the lobby its just breathtaking. We stayed at the Dolphin however for most everything other then minor changes they apply to the Swan as well as they are both owned by the same company. These... More

Great convenient location for accessing Hollywood Studios via ferry, or catching a bus to Downtown Disney or Magic Kingdom. Large room size but very odd bathroom. Overall was pleased with the experience and would stay again.

Room number 1-a large flying bug. Called to have it removed. Three hours and 4 calls later someone finally came up with a spray can. I asked not to spray as I am asthmatic. His reply, you better get another room. Got another room. Spent a night woke to a 4 inch roach on the ceiling. Had that removed without... More

This was our second stay at the Dolphin within six months. We had an amazing experience the first time and thought we'd stay there again. We experienced several service related issues the first day: no one at bell services to assist us with our luggage so we had to carry it all in with us all the way up the... More

Typical of a Westin property the Swan was clean, provided seamless service and easy access via boat to Epcot and Hollywood Studios. Perhaps not as fun as some of the other Disney properties the facilities are great and the restaurant selections offer a number of nice options -- including character meals. We used our Starwood miles for a free stay,... More