I recently stayed the weekend at the Sheraton for a dance festival and found that all the staff went above and beyond. The hotel could be a bit overpriced ($16 valet parking, $10 internet charge) but we received discounts on those as part of our room package. I didn't like that they forced you to valet though when there was... More

Sandra was very helpful and the whole process was very simple and quick.

This property is nicely located within walking distance of the many restaurants and bars located in North Orange Ave. My stay was very pleasant and the staff was courteous. The onsite dining facilities are not very good. My main complaint is the fact that despite having a large parking lot, they force you to valet your vehicle. If you have... More

My family and another family both booked rooms at Sheraton Downtown Hotel in Orlando, Florida We were all very disappointed in the staff, and in the way the Hotel handles the guests We had made reservations 2 months ahead. When we got there after driving 30 hours straight, our rooms were not ready, We were with a large group of... More

The Sheraton Downtown is a very nice hotel in the heart of Orlando. The activities of Disney & Universal are a good drive away. The rooms are extrememly nice and comfortable. I found the fitness room to be well appointed and functional. The bar atmosphere is lively. Parking is expensive at this hotel ($16) & it is valet only.

Parking is $16 and valet only. This hotel is on the outskirts of the urban area and there is no justification for charging this price to park your car. If the hotel wants more money they should raise the rate and not nickel and dime customers with extra costs. Front desk staff were unproffessional, did not acknowledge SPG status and... More

Recently stayed at this hotel for 3 nights. It’s an old hotel but recently renovated. I was assigned a standard room facing the rear. The bathroom of my room was brand new. So were the carpet and bed as well as fresh paint on walls. The corridor also has new carpet and paint. However, the doors were still the old... More

I had a very unpleasant experience at this Sheraton Hotel and no effort was made, or has been made, to correct it. In reading the other trip reviews I note that the positive comments tend to be about individual staff members, or about the comfortable bed. Both observations are correct. Some staff members are absolutely wonderful, and the bed was... More

My husband and I stayed at this hotel on a Saturday night. It is walking distance from downtown, however I wouldn't walk after dark (you have to go under an overpass where it could be questionable after dark). The former Orlando arena was right next door - until the morning of our departure when they imploded it. The hotel was... More