Arrived after midnight to a warm greeting and clean, comfortable room. Micro/Fridge and coffeemaker were available. Breakfast buffet of good quality with many options, USA Today at door every morning. Bath counter has seen better days but overall very clean. Shuttle to airport any time of day and have airport parking service. Excellent choice for early departures or late arrivals....
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Thank you for taking time to write a response to the TripAdvisor. guest feedback always encourages us to provide incomparable value and service to the entire guest visiting us. Hotel has done major upgrades after your stay; new TV, Hard Good refinished to name a few.Your feedback also alerted several department in terms of inspection, preventative maintenance work, etc. And...
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I spent one night here. Room was large, clean and in good condition. Lobby was large and airy, lounge looked attractive although I didn't use it on this trip. Only complaints are that towels were very rough, and gift shop had no reading material, not even a newspaper. And A/C was a bit noisy.
Dear Guest,
Thank you so much for your feedback on our staff, service, specially Room Cleanliness.
Housekeeping department gets the less appreciation from time to time and your feedback made their day. I was sorry to hear that you did not have a chance to use our lobby and lounge areas where you would have greeted and served by our...
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We stayed at this property pre and post cruise. This is a budget property with "acceptable" accomodations - but is only a decent overnight stop.
The rooms are fairly clean, but are showing their age. A/C units are noisy, and of the 3 rooms we booked 1 had no hot water, 1 had no AC (room was switched) and all...
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Dear Guest
First of all, thanks for the feedback on TripAdvisor.
As a senior manager at Holiday Inn Orlando Airport, I want to apologize for any shortfall on your stay and any inconvenience you had experience.
Shower and AC issues have brought up to the appropriate department to revisit to maximize the comfort level for all the guest.
It would...
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My wife and I chose this place to stay for a short time on March 22-23 till we visited some friends. When I read some of the negative reviews I was a bit concerned but now, after I have been there I consider these nay-sayers just internet trolls. Theis was a great place! I saw nothing dirty and dated, and...
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Dear Guest,
We were pleased to learn that you received such outstanding service from our staff here in Orlando International Airport.
Be assured that I have passed on your compliments to entire staff.
If I can be of assistance to you on your next trip, feel free to contact me.
Once again, thanks for your feedback.
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Lodged here once and also joined their park-and-ride shuttle service program. Room was clean and comfortable. Spacious grounds with tennis and outdoor fitness building near pool. Nice breakfast buffet. I like how the property does not have that closed-in, cooped up feeling. There are several places to lounge around outside and in at the the Internet cafe set up near...
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Dear Guest,
Thank you so much for your feedback on our staff, service, specially shuttle department.
Our dedicated staff tries their best to provide five star service to every guests here at Holiday Inn Orlando International Airport.
I can assure you that your compliments echo throughout the hotel during staff meetings.
The entire department received the special service awards and...
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From check in to check out the staff here were so nice to us.We used the shuttle to the mall which was great.They have a nice pool and hot tub also.Lot,s of chained restaurant,s within walking distance.The airport shuttle was nice feature.The room,s were excellent and very quiet.
Dear Guest,
Thank you so much for your feedback on our staff, service, specially shuttle department.
Our dedicated staff tries their best to provide five star service to every guests here at Holiday Inn Orlando International Airport.
I can assure you that your compliments echo throughout the hotel during staff meetings.
The entire department received the special service awards and...
More
As Holiday Inn goes, this seemed to be above average. Very nice staff, very clean room. We left a new smart phone in the room, they turned it in and held it 3 days until we returned. The shuttle driver was great and prompt.
Dear Guest,
Thank you so much for your feedback on our staff, service, specially Room Cleanliness.
Housekeeping department gets the less appreciation from time to time and your feedback made their day.
Our dedicated staff tries their best to provide five star service to every guests here at Holiday Inn Orlando International Airport.
I can assure you that your compliments...
More
We didnt know what to expect after reading some of the reviews but were very pleasently surprised.
Firstly the reception staff were polite and helpful.
We were on the ground floor facing the pool in a twin bedded room with a fridge,ok the tv is an older type but who sits in their hotel room watching tv all day.
The...
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Dear Guest,
Thank you so much for your feedback on our staff, service, specially shuttle department.
Our dedicated staff tries their best to provide five star service to every guests here at Holiday Inn Orlando International Airport.
We recently upgraded all the TV to meet and exceed your next expectation.
I am so please to read that you had a...
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The hotel was great for my short one night stay. The breakfast was a little pricey the next morning but still good. Helpful staff and comfortable room.
Thank you for taking time to write a response to the TripAdvisor. Positive feedback always encourages us to provide incomparable value and service to the entire guest visiting us. Hotel has shared your feedback among employees and they were excited to hear your feedback. We want to let you know that miles away from you, corner of the airport area,...
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If you need to be near the airport this is the place to stay. It could not be closer without staying at airport property. It is clean (well used) but clean. Rooms were nice, not exactly updated though. We had an old school box TV no HD and when you are staying near the airport there is not a lot...
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Thank you for taking time to write a response to the TripAdvisor on behalf of entire staff at Holiday Inn. Positive feedback always encourages us to provide incomparable value and service to the entire guest visiting us. For your next trip, you will see the updated TV and the HD quality in short future. We want to let you know...
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