We stayed here for 3 days while going to Disney and Universal. The staff was very pleasant and helpful, but I would not suggest taking the offer for a "free welcoming gift," which is their way of getting you to listen to their time share offers. Just say no thank you. We had the deluxe room, 12th floor, with 2... More

We are back from a 6 night stay at the Lake Buena Vista Best Western, from 5/16-5/22 we had a King Suite with Balcony overlooking Downtown Disney. I have to say the view was Awesome! The hotel room was very clean and the bed was super comfortable with big pillows. I have to admit I have stayed on Property in... More

May 20 2012 my husband and I plus one other couple stayed at the Best Western which should be renaimed Worst Western. Arrived after 11:00 to check in but the rooms were not ready which was not a big concern we check the luggage and went out for the day. Check in at the time was slow and the girl... More

Our experience was similar to other reviews. The check in process was not smooth, the manager on duty was rude and even though we had prepaid for the breakfast he did not offer the voucher. We had to request it, he seemed put out to give it to us. The hotel needs some sprucing up. On the positive side the... More

Wife and I planned our trip to Disney...last time we were there was over 20 years ago. Found this hotel on line with a great deal. We checked in on a Tuesday afternoon for a 3 night stay with our room being on the Disney side for viewing the fireworks. Our room was on the 14th floor. Unfortunately, the chandelier... More

Booked the hotel because of the proximity to the resort, actually it was close to downtown Disney which is just restaurants, bars and the Cirque du Soleil Theatre. The parks are all a good 20 + minutes drive away, there are buses but we found the frequency poor and very difficult to find when leaving the parks, rather hire a... More

We just returned from Orlando for family event and had a short stay at The Best Western Lake Buena Vista Resort. I was very happy with our room on the 16th floor, great view of main entrance and downtown disney. The pool was great, large and deep, I like the fact that the pool had a 8ft section and not... More

We were looking for a hotel near Disney with a reasonable price. We were very happy with our room, the free internet and fortunately, the package we booked included the daily resort fee, so the cost was reasonable. We rented a car, and there were plenty of nearby restaurants (several within walking distance). The staff were very pleasant at check-in,... More

This hotel has a great location, close to Downtown Disney; including shops, attractions and restaurants. The room we reserved had two queen beds that were comfortable. The bathroom was ok in size, but the water from the bathtub did not drain. Making it so that you were standing in a huge puddle as you showered. They provide a coffee maker... More