Upon entering you'll find the darkest and dreary entrance of any hotel in the tropics. One supposes it is meant to present a Zen atmosphere but coming out of the beautiful Florida sunlight it is just a super dark entrance. The location is fantastic as it is perfectly situated on a beautiful stretch of beach and a short distance to...
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Hello and good afternoon,
Thank you for taking the time to visit The Omphoy, and even more to leave your thoughts on your visit. We appreciate the compliments on our location as well as the atmosphere and view of our patio. While those are wonderful, we are interested in hearing more from you about the food portions that you were...
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My husband and I spent our anniversary here and there are not enough words to express our satisfaction! The service is superb and personal. Lucas at the pool went above and beyond to meet our every need. One of the men at valet remembered our names from check in and went out of his way to greet us in passing....
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Good afternoon, and thank you for such a nice review of The Omphoy.
It gives us such fulfillment to hear that occasions as important as a wedding anniversary go flawlessly, and that couples are truly able to relax and enjoy themselves while visiting. We will pass along the compliments to Matthew in Guest Services as well as to the Spa...
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If there was a rating between very good and excellent, I would give the Omphoy a Very Very Good!. We arrived on Thursday for the Memorial Day Weekend to this nice 5 stories boutique hotel, just in the boundaries of Palm Beach and Lake Worth, Florida. We were very impressed. Decor is very dark but I like it, although in...
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The Omphoy was a wonderful experience. We've stayed at this property a several times over the years when it was a Hilton. The transformation to Omphoy is nothing short of amazing. The decor is Zen-like, beautiful and relaxing. Just stepping into the lobby with it's floating staircase curving down to a lovely fountain and pond is immediately inviting.
The service...
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Hello Marilyn and thank you for taking the time to leave such a detailed and kind review of The Omphoy.
We will be sure to pass the compliments on to Matthew and Molly at the reception desk as well as Walter at the bar, and we appreciate all the positive comments on the lobby decor and the suite that you...
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My friend and I decided to meet in Palm Beach for a few days away from work, family, life. We saw a deal on Living Social for the Omphoy and took advantage of it and we couldn't have been happier with the decision. The staff at this hotel, hands down, is one of the best staffs I've ever encountered when...
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Hello Becka,
Thank you for taking time to leave a review about your visit to The Omphoy.The compliments on the staff will be passed along immediately to all of the areas that you mentioned - after all, it is comments like this that they work so hard for. We are also very glad to hear that you enjoyed the bike...
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My husband and I have stayed at the Omphoy numerous times over the last year and we have always enjoyed our stay. The staff is genuinely friendly without being too stuffy and always willing to answer any questions you may have. We love the hotel’s stylish modern décor. It is defiantly a welcomed change of pace from the typical look...
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Hello.
Thank you for taking the time to write a review on your visit to The Omphoy. It truly makes us happy to hear when couples are able to truly relax and enjoy their time together at our resort. And we agree that the cooling of the path is a nice, normally un-mentioned touch to the resort.
We can't wait...
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Having stayed in most of the well known, established Luxury brands on the market numerous times i can say unequivocally that the Omphoy is equal to and in many regards superior to all these more well known brands. From decor to atmosphere, service to food quality, and all other aspects expected in a Luxury brand the Omphoy excelled and exceeded...
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Hello Robert,
Thank you for taking time to leave such a detailed and wonderful review of your stay at The Omphoy. We appreciate the specifics about the staff introductions and friendliness, as well as the room tip for higher floors.
We are all looking forward to seeing you next time.
- The Omphoy
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Rooms are nice. Hallways are a little dark and made it hard to find the directions to the rooms. Lobby is nice but has sky lights and then dark areas so hard to adjust. Service at outdoor restaurant was slow. Every meal was lukewarm at best. We skipped out on the last check since they never came back around for...
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My husband and I visited this hotel last month, when I choose this resort I thought I would find a relaxed down to earth service (The upgrade rooms are as expensive as The Ritz and the Breakers) We got a room with a side view (partial oceanfront) and we decided to upgrade to the beachfront ($120.00 extra per night) The...
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Hello Rachel.
Thank you for taking the time to review your stay at The Omphoy. We appreciate the comments on the clean rooms and comfortable bedding. We are also very interested in hearing more details about the attitude that you received while you were here. If you could email us at guestrelations@omphoy.com, we would appreciate furthering this conversation.
Thank you....
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My wife and I had travelled all over southern Florida and had had a wonderful time, I booked this hotel as a "special treat" to end our holiday, Well while its right on the beach it is way out of Palm Beach. The front desk staff were OK but we got the feeling right from the start, with one exception...
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Good afternoon Graham,
We are very sorry to hear that your stay was not as you would have hoped it to be, and we are glad you were able to pinpoint it to specific reasons as to why. While we are happy to hear the beach staff was friendly, that is only one of many areas that we want you...
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