Stayed here last night. The hotel is older, as are many in this area but they do a great job of keeping it attractive. The lobby/bar/restaurant/pool area is beautiful. The grounds around the pool are very inviting. The staff was all very helpful and friendly without exception.
The hotel staff was friendly and helpful. The foam bed was very comfortable. The location was very convenient for us; there’s a grocery store right across the street, and a drug store in the same parking lot, and it’s right off the I-95 exit ramp. The breakfast was good. The grounds were well kept and looked nice. Parking was free,...
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I stayed at the wpg double tree fro 11 days as a semminar was placed here and they gave the group a great rate. Given the low price initial expectations were low. What more can you ask for... However every thing and detail turned out to be perfect. The rooms were big clean and comformtable, the bed (wow very comfy)....
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Thank you for your kind words concerning your 11 day stay at our hotel.
We apreciate taking the time to share your experience and was is truly rewarding to read, your comments about our staff, as they take such pride in provding our guests with outstanding service.
On your next visit to our hotel, please stop by my office, which...
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This is an older hotel, but is well kept. The staff are wonderful and the food was good. Location is great - near many restaurants and top notch shopping. Even though the hotel sits near I-95, you would never know it with the layout and great landscaping around the pool. Pool chairs need new cushions, but the cabana's are first...
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Thank you for this nice review and pointing out the amenities our hotel has to offer and I am pleased you were able to use our free cabanas, enjoy our room balconies, great shopping and our state of the art Executive Conference Center.
Also I would like you to know we are in the process of recovering our lounges chairs...
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I've stayed at a few Doubletrees and I'd have to say this one was sort of middle of the pack. Nothing specifically wrong just not spectacular. It had ample free parking which I always appreciate. Check in took a little longer than it should but with an inpatient 4 year old, everything seems to take a long time. I was...
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Thank you for taking the time to send in your review and sharing your experience at our hotel. It is always nice to read our guests commnets and learn what we do well and where we can make improvements, you are correct in your statement, that we use "real eggs" and they are freshly cooked along with all of our...
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First the good: Beds are excellent and provide a great nights sleep. The breakfast buffet is very nice, but never changes. I think this a fine place to stay for one night or for business travel.
However, we were not here on business as we have family in the area. Our purpose was to relax by the pool through the...
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Thank you for taking the time to share your review concerning your recent stay at our hotel and I would like you to know we appreciate all comments from our guests that will lead us to 100% Guest Satisfaction.
Concerning your comments about the poor conditions of our pool lounge chairs, I would like to make you aware, that we...
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This is a nice hotel. It is competitively priced which makes it even nicer. I chose a room with a balcony. That was nice to have fresh air coming in. I had a view of the pool, people seemed to enjoy it, unfortunately I was too busy. The bathroom is nice. My room had dark colored (stone?) tiles. Nice towels...
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Thank you for this great review and for pointing out the outstanding service provided by our Front Desk Associate Darci.
You can be assured that Darci will be pleased to know that her efforts were being recognized.
I would also like to thank you for your comments concerning the hotels amenities and that the hotel is well maintained.
On behalf...
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Great hotel, friendly staff. I will stay at this hotel again when I return to Palm Beach.
Thank you for your nice review, we appreciate the recognition of a job wel done and we hope to see you again in the near future.
Manny O'Neill
General Manager
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This is a nice local getaway place. We have visited here the past three years during Easter/Passover time. We love the breakfast especially when we were served by FitzRoy. His smile is a great way to start your day. Also, a shout out to Fermin and Zeydy. They work very hard and were very kind. They truly understands customer service....
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Thank you for your great review, your loyality to the hotel and especailly for recognization given the outstanding customer service you recieved from FitzRoy, Zeydy in our restaurant and Fermin in our housekeeping department, as they all work hard at provding our guests with a memorable experience.
I also want to note your comments, when you had an issue that...
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My Husband and I wanted to get away for one night for our Anniversay. I booked the romance package, which we knew included a bottle of champagne and a buffet breakfast. Boy, were we surprised when we walked in the room! Rose petals were scattered on the floor, and a heart shaped design of rose petals were on the bed,...
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Thank you for your kind review and I am happy we were able to exceeded your expectations for your anniversay, I will share your comments with our staff, as they work hard to provide our guests with a memorable experience and they will be happy to know they were successful in providing you with a special stay.
Thanks again and...
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