Off I-95, conveniently located. The front desk staff was welcoming and personable and directed us to a very good local restaurant. The facility was clean, nicely appointed, and well maintained. The bed was comfortable. The breakfast was bountiful and very good tasting (we were interested in the pancake machine - but we were already full from the other selections),
We are so glad we could make your stay comfortable while you were in Palm Coast. It is a bummer you were not able to check out the pancake machine as it is something to behold. Press the button and a few seconds later poof! pancakes. We are also glad you were able to try out one of Flagler County's...
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Just wanted to say thanks to Holiday Inn Express, Palm Coast and especially to front desk staff (Lisa and Megan) for great service. They were friendly and both had great personalities. Good Job Holiday Inn Express for finding two valued employees. If ever in Flagler Beach or Palm Coast again I will be staying with HiE!
Awesome! Thanks for the kind words. Megan and Lisa are both valued members of our team and we love to hear you feel the same. I will be sure to share your comments with them and we look forward to your next visit to Palm Coast!
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Good welcome upon arrival & the room was spacious & clean. The whole property was in good order & decided to try the pool which was in excellent condition although you are adjacent to the Interstate but does not effect the rooms at all.
Easy drive down to Flagler Beach to get a walk & dinner & breakfast, as most...
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From our team here we would like to thank you for your review. We all agree that a good dip in the pool is a great way to relieve some of that travel stress. It is also good you took the time visit beautiful Flagler Beach while you were here as well. The beach here is still a hidden gem...
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we stayed here for two nites, it pretty much like all the other h-inn express price is not bad rooms a decent nothing over the top good for short stay this location is right near i95 you will here the traffic most of the time, i recommend getin a room at the farther end of the hotel opposite of i95...
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Disgusting room. Moldy shower-head. Smelly room. No remote to the TV. Old junky TV sounds only surpassed by the incredibly loud AC unit. Ice machine that didn't produce enough ice to even fill half the ice bucket. Odd bulky security cameras every few feet coupled with several signs about theft and parking at your own risk did not leave me...
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Let me start by apologizing for your less than adequate experience you had with our property. We strive to make every guest's stay as positive an experience as possible. We need all types of feedback both positive and negative so I thank you for your candid remarks. I will be sure to share your feedback with all members of my...
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I stayed here because those cute little booklets you get at the "Welcome to Florida" centers had a coupon for about $25 off at this hotel. I would have had better luck had I simply slept in my car at that hospitality center!
It was late when we checked in after a long drive on I-95. Hubby had already fallen...
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Again I would like to extend my apologies for your negative experience. By reading your post I see we spoke during your stay and I am sorry that our offer to move your room was not satisfactory. I have passed on your comments to the staff and we are using them along with other feedback to revamp our policies and...
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Lisa who checked us in was a delight! She took the time to fill us in about the area and patiently let us ask numerous questions. She also supplied us with a most excellent dinner recommendation.
Thanks for taking the time to recognize one of our staff members. Our team here loves the positive feedback and I will ensure Lisa sees your positive comments.
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High speed internet wasn't, clerk claims too many devices connected. Checked at 3 am still awfully slow. No welcome pack as priority club member Breakfast attendant was very with it, eggs burned, items empty. First time I've seen a tip jar too! Exit door by our room REALLY BANGED every time it shut.
we always stay at holiday inn express they are very courtious to us jennifer young was the most nicest person we have experiance with the other staff members are very nice the rooms are very clean always have a pleasant stay when we are there thank you elizabeth johns
Thank you for your positive feedback! Our team strives to excel with every guest and we love to hear it when it works. I will make sure to pass your comments on to Jennifer and we look forward to your future visits if you should ever get back this way.
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We booked at this hotel to avoid a long drive from Atlanta to Port Canaveral in one trip. It was a very nice hotel (at least the portions we saw ... we checked in late in the evening and was up and at it the next day.) Lisa (if I am remembering the name correctly) was the evening clerk and...
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I am glad the hotel’s location was so convenient to help alleviate the long drive. Lisa is one of our newer team members and she has been an asset since joining us. I will be sure to pass along your kind words to her and I appreciate positive feedback.
The pancake machine is a pretty cool item to go along...
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