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12525 Front Beach Rd., Panama City Beach, FL 32407
Hotel amenities
Chateau Motel
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215 reviews from our community

    Trip type
Traveller rating
    98
    42
    28
    19
    28
Date Rating
Plain City, Ohio, USA
1 review
1 of 5 stars Reviewed 19 June 2013 NEW

Person said the hotel had been recently updated/renovated. King Suite room had a path of filth from front door to balcony door. There was old soggy food on the balcony. All walls and cabinets were dirty with large chips. Appliances were old (don't know if they worked). The room was decrepit and had a odor.They offered for us to check... More

Was this review helpful? Yes
Mount Juliet, Tennessee, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

This was my first stay here and it will definitely not be my last. Friendly service, clean rooms, close to anything you need. Every room has a view of the gulf and easy access to the beach. Cleaning staff was thorough and friendly. I can't wait to go back next year!

Was this review helpful? Yes 1
See 2 more reviews by Jay A for Panama City Beach
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

My husband and I recently stayed here on a family vacation and we were very impressed with the place. My parents actually honeymooned here over 30 years ago, so I wasn't expecting it to be as nice as it was since it is an older place. The place has been very well kept. Remodeled rooms and clean facilities. The pool... More

Was this review helpful? Yes
Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 June 2013

The VIEWS...oh my gosh. Breathtaking. We booked the beachfront room with 2 doubles and kitchen. The view from our balcony was spectacular. In the morning we would open the door to our balcony and let the breeze, the sounds of waves, and the chirping birds fill our room. We were literally STEPS away from the Gulf. You could catch a... More

Was this review helpful? Yes 2
See 3 more reviews by TinaBina66 for Panama City Beach
D H, Manager at Chateau Motel, responded to this review
16 June 2013

Thank you for taking the time to share your recent experience while staying at the Chateau. We appreciate your kind words and are happy that you enjoyed your stay. We look forward to many visits from you and your family/friends in the future. More

Ashland, Alabama
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 31 May 2013

I have stayed here many times over the last 30 years and this was our worst stay. Leslie is very rude but she was not the only one. We arrived Sunday--had to wait to check into the rooms. The rooms are basic. Later that night a VERY loud party was going on underneath our room. After hours of this racket... More

Was this review helpful? Yes 6
D H, Manager at Chateau Motel, responded to this review
16 June 2013

I would like to sincerely apologize for your bad experience. Customer service is very important to us and it appears that we let you down. We are reviewing our policies and how we can prevent this in the future from happening again or at least minimize the occurrences. We very much appreciate your business and hope you will give us... More

LaGrange, Indiana
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 29 May 2013

If you want a rude place to go, you found it! Leslie needs to be demoted, and turned into a room attendant. Leslie answered the phone, and was completely RUDE! She got our stay mixed up, and our reservation mixed up! She does not know what she is doing! She never apologized. She did not care. She was just worried... More

Was this review helpful? Yes 7
PCNICK, Manager at Chateau Motel, responded to this review
10 June 2013

I would like to sincerely apologize for your bad experience. Customer service is very important to us and we are going to do everything possible to ensure that a situation like this never happens again. This incident is being thoroughly investigated and our policies are being reviewed and updated due to your feedback. We very much appreciate your business and... More

Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 May 2013 via mobile

Staff at check in were very friendly, gave me a map of the entire hotel and told me to call if I needed anything at all. Stayed in a room directly in front of the pool, which immediately made me a little skeptical because I had my 4 yr old with me. Gates to the pool were high so that... More

Was this review helpful? Yes 2
See 4 more reviews by daniele3513 for Panama City Beach
D H, Manager at Chateau Motel, responded to this review
31 May 2013

Thank you so much for taking the time to share your experience during your recent stay. We appreciate all of your kind comments about our staff. We do our best to provide a friendly, safe environment for all of our guests to enjoy. We look forward to many future visits from you and your family. We would like to be... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 May 2013

The room was very basic. We had 2 queen beds, which were very comfortable. The bathroom was super small. There was barely room for a toilet and shower. The sink was outside of the actual bathroom. The towels and was cloths were very rough to wash and dry with. It was very clean and the service staff was very nice.... More

Was this review helpful? Yes
D H, Manager at Chateau Motel, responded to this review
31 May 2013

Thank you for taking the time to let us know about your recent stay. We value our guests and their experiences and use this as a tool to do better. We were not aware that the terry was rough and have spoken with our laundry service to get this corrected immediately. Thank you for your kind comments about our staff.... More

Tucker, Georgia, United States
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 May 2013

This motel seems to have a lot of great reviews, but we just didn't have that kind of enthusiasm. The location was right on the beach--big plus. But the motel is indeed very old. The beds were hard (though my husband actually liked that) and the carpet was gross. Despite that, the room was pretty clean. So overall...just OK.

Was this review helpful? Yes 2
See 4 more reviews by Rachel L for Panama City Beach
D H, Manager at Chateau Motel, responded to this review
31 May 2013

Thank you for taking the time to let us know about your recent visit. We agree that our beach location is one of our biggest assets. The hotel was built in 1964 and is one of the few remaining beachfront hotels. We have a regular schedule for cleaning all carpets and are planning on increasing frequency to help with carpet... More

Hoover, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 April 2013 via mobile

Thank you Nick, Denise, Leslie, Mike, Sarge, Debra, Cindy and all the family at The Chateau! !!! We appreciate all of you so much! Another successful and fantastic Reunion. See ya'll in October for our 30th BBR. Unbelievable!! This truly is the place to stay for a wonderful vacation ..right on the beach, great rooms, very great staff. Bubba &... More

Was this review helpful? Yes 1
See 2 more reviews by Phyllis M for Panama City Beach
PCNICK, Manager at Chateau Motel, responded to this review
9 May 2013

Bubba and Phyllis, You guys are the best! We love having you and hope you will continue to visit for years to come. Don't forget to come visit this summer. More

 
 
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Additional Information about Chateau Motel

Also Known As:
Chateau Hotel
Chateau Motel Panama City Beach
Chateau Hotel Panama City Beach
Chateau Motel Panama City
Address: 12525 Front Beach Rd., Panama City Beach, FL 32407
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotels in Panama City Beach
Price range (per night): S$127 - 237
Official Description (provided by the hotel):
Our Panama City Beachfront motel sits on a 500 foot stretch of sparkling, emerald green Gulf shoreline. Relax beside our lagoon-style, Gulf side pool. Take a leisurely stroll at sunset. Whatever you desire, the Chateau Motel is conveniently located close to the best Panama City Beach attractions and offers guests 150 ocean-view rooms with 5 floor plans to choose from. Located in the heart of the Miracle Strip, there is no better place to stay! ... more   less 
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