We stayed here April 22nd for a week... During that week, we encountered just about every staff member who worked there - both day and night - and EVERYONE was very pleasant and more than helpful, not to mention very accommodating! When we asked not to have our room serviced, housekeeping respected our wishes and were kind enough to leave... More

The hotel was clean, well kept, and the room was spacious with a refrigerator and microwave. The free breakfast was average. But what makes this hotel is the location. A block from the visitor's center, and within walking distance of the fort and the downtown area. Between the location and the trolley there is no reason to drive except to... More

We liked this hotel as it is in a great location to walk into downtown St Augustine's ..no need to drive at all. The staff were friendly and courteous . The rooms are nice and clean with good amenities . We booked a king bed with microwave and fridge...very useful when travelling . The breakfast is adequate to start you... More

The staff was moderately friendly. The mattress was amazing and firm. The pillows felt like little golf balls and after piling all 3 of them under mu head, I had to go get some towels to use as extra support. The pillows were terrible. Positively noted: they have a great location. It's east to walk to most attractions and the... More

I was in town for the weekend, attending a photo festival. Tried working the hotel around our seminars and field trips. Called several days prior to arrival to try to request a late checkout on Sunday, at 3 pm. Was told no, that's when they started having check ins and would need time to have the room cleaned. Ok, I... More

Thanks to Tripadvisor advice, we booked this hotel for our 2 night stay. Free parking within walking distance to Historic St Augustine, with free breakfast, pool and very comfortable, clean accomodations. We booked a King room with fridge, microwave, and seperate living room with couch and tv. The bed was very comfortable the hotel was clean and updated. Excellent breakfast... More

We have stayed here several times in the past and have found it to be quite suitable. The rooms are large and clean with a fridge. They do have balcony rooms which are a very nice touch. The reception area is airy and nicely decorated. There is a breakfast which is adequate and we found the staff helpful. It is... More

I was very skeptical after reading other reviews. This place has been entirely refurnished. Everything was clean and new; rugs, furniture, etc. The hot breakfast was wonderful. The serving and eating were very clean and the food was freshened up frequently during breakfast time. The staff and service personnel were friendly with just a passing in the hallway. It was... More

After a greater than$200 night, my 92 year old mother suffered greatly at Comfort Suites Downtown St. Augustine. My mother was a wheelchair patient except for short distances. She couldn't fine the bathroom at night because the lights were out. We couldn't call the desk because the phones were dead. It was late when we finally were ready to go... More