Returned since we had such a nice time last year. Requested the same room when booked , when arrived we were not able to get it, but Sharon, who was very pleasant and efficient, was able to arrange it. Great location , right on beach. Room clean and in good working order. AC quiet and works well, nice balcony, had... More

Took my daughter to the beach for her 18th birthday and a little R&R. Danny the hotels concierge helped make this a wonderful vacation...he went out of his way on his day off to get birthday balloons to have in my room when we checked in...my daughter was very surprised.Thank You so much Danny.We had a great view of the... More

My wife and I spent nearly $2,000 for a week's vacation. Our room was a room with a direct beach view on the 9th floor. The view was great, however, the outdoor tiki bar remains open until 3:00 am and even from the 9th floor the noise was enough to keep us awake until closing time. We would have been... More

Come to think of it... dump does not even begin to describe this place. If the dingy musk in the front lobby does not make you nauseous, the dirty tiles, towels, and decor will. The staff was unaccommodating and rude. They over charged us for drinks after tipping more than 20 percent each time. The atmosphere was cheap and poorly... More

We stayed 5/6/13 - 5/12/13. We had a partial ocean view on the 8th floor which was fabulous since you could see beach and ocean forever. It's an older hotel, but no complaints, it was always clean and kept up nicely. The bathrooms are small, but obviously that is not something you can change! The room itself was great! The... More

I stayed from 5/10/2013-5/12/2013. I had a partial ocean view room which are on the sides of the hotel. The room I first received was on the 4th floor. I wanted something higher and Dana and Michelle were able to accomadate me to the 9th floor. I would like to thank both of them for the great customer service. Room... More

This place has it all. Enjoy the beach? Walk right out on it. The view of the gulf of Mexico awesome. The sun sets take your breath. Their beach bar Bongos is the place to hang, Suzy, the (bartender master,) makes the best Rum Runners on the beach. Dinner at the top of the tower, is in the round, food... More

We were there for my cousins beach wedding over the weekend. The rooms are nice with a great balcony and great views. We overlooked the bay. Bongos was fun and the food was good with a variety of dishes. The wedding was on the beach and the reception was in the Presidential Room. Everything was beautiful. The breakfast buffet had... More

Stayed in Grand Plaza a few weeks ago and the hotel was lovely, very friendly staff in reception and in the Beach Bar, room was great with lovely views from our city/bay rooms - which still had good views of the beach as well. Only down side was very unhelpful staff at breakfast, had to stop the staff and ask... More