This is one of the best hotels I have stayed at. The service and attention to detail is incredible. Of course you pay a premium but you get what you pay for. This is complete excellence. The ammenities were incredible, from the restaurant to the pool bar to the pool itself. The room was well furnished, the beds comfortable and...
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From making the reservation, to modifying the reservation was easy and quick.
Check in had the old time charm of greetings and luggage help at the car.
Front desk staff was charming and efficient.
A request for hypoallergenic pillows was fulfilled in a few minutes, with 2 staff members.
During the 2 night stay, was was very helpful, with wake...
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Thank you for the kind words regarding your experience! I have already shared your review with the team. I am so glad we were able to meet your needs quickly. It's just a short trip down from Ocala, so please come back and see us again soon. If we can assist in pre-arranging any tours or answering any questions, please...
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The location of this hotel is good... The staff was very friendly and helpful. The rooms are nice but not fantastic. The rooms and bathrooms are on the smaller size. The room is clean but has some wear and tear but seems to be clean. The views are pretty and the Lilly Pulitzer decor is trendy and cute. The pool...
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Thank you for your recent review of our hotel. The pool area is a personal favorite of mine and is certainly relaxing! We are replacing a majority of guest room carpets this year as well as some lobby furnishings. We look forward to a return visit!
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My co-worker and I stayed there in May, 2012 for 3 nights for a conference on the property. Staff was very friendly upon check-in and offered to scan and email some documents for me. Free computers and printers were available for use. The lobby bar is nothing special and drinks are typical hotel high.
Our room had seen it's better...
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Thank you for the feedback regarding your recent stay. I was disappointed to learn that the grounds did not exceed your expectations. I was, however, happy to hear that the staff provided excellent customer service. I hope to see you back soon and am happy to discuss your stay with you personally should you desire.
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I stayed at this hotel for 1 night and the location is great. We received an upgrade to a balcony room, which was a nice surprise. My only major complaint was the cleanliness of the room. The carpets were very dirty, which was disappointing considering we paid $200 for 1 night. Additionally, the chair in the room had grease stains...
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Thank you for the feedback regarding your recent stay. I was disappointed to hear of your room cleanliness issues. This will certainly be addressed with our housekeeping team as we continually strive to make improvements. Please know that we will be replacing a majority of guest room carpets this year. Look forward to your return.
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Terrific location in the center of town. Needs more umbrellas at the pool though. Our room was lovely & quiet - good staff & well maintained.
I'm pleased you enjoyed your stay! We currently have umbrellas in the dining area and are looking at adding some type of cover to a section of the pool deck. Whether it is a sun shade or additional umbrellas, we have not decided. I truly appreciate the feedback and look forward to future stays. The staff will be excited to...
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We spent one night here and were extremely happy with the entire experience. The decor of the lobby and room was fresh and up to date; the room had a beautiful view of the marina, and the staff was professional,pleasant and attentive. Checkin and checkout were very easy.
Thank you for your feedback! I have share your comments with the entire team and we look forward to welcoming you back! The front office team was happy to learn that check in/out was seemless. Hope to see you soon!
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We booked this stay for a spring break get-a-way in mid March. We live in central FL and thought this would be the perfect place to go for four nights. It's not really located in an area where you could walk to much, but it is a close drive to the beach. Our view was blocked by the Ritz but...
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Thank you so much for the feedback! I was disappointed to hear that the temperature of the pool was not to your satisfaction. We do keep the pool heated to 81 degrees year round. I do agree that the pool can occasionally seem cool to us Floridians so we will adjust a degree or two if it is brought to...
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We recently spent two night at the Hyatt Sarasota. The location is great and convenient to the city center. The room layout was fairly typical with the addtion of a glass enclosed "bump out" that functioned as a seating area as our room did not have a balcony. I would opt for the balcony in the future. The bed and...
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Thank you for your recent review of our hotel. I have to agree with you on the bay window in the standard guest rooms as it is a nice amenity for enjoying the beauty of the water views that all our rooms have. I have made a note on the noise level of the pool area. Thank you again for...
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As we got a good deal on Priceline we were very pleased with the Hyatt. If we had paid full price we would have been disappointed.
Check in : Great! Stacey was wonderful, doing everything she could to accommodate us.
Rooms: Very nice. yes, bathrooms are a bit small but fine. Nicely decorated rooms with wonderful views and balcony. A...
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Thank you for the very thoughtful feedback regarding your recent stay. I was pleased to learn of your experience with Stacey and please know that she will be recognized as will the Housekeeping Team. While a row of 30 chairs does face the pool, there is a large section that faces the afternoon sun. Thank you again for visiting and...
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524 Reviews
179 Reviews
