This is a newer hotel and it's kept very clean. The front desk staff is very considerate and Robert the shuttle driver is awesome.
We paid for the park and cruise package. Here's how it works since most reviews are for Busch Gardens:
You get the room for the night. You can then leave your car at the hotel the...
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I have never stayed in a HI Express, but I must say I was totally impressed by this hotel. It was clean and looks like it is well maintained. The staff was very accommodating, and quickly resolved any questions or issues we may have had. We came down from Jacksonville to visit Busch Gardens and Adventure Island. The hotel is...
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My friends and I stayed this past weekend and we had a fabulous experience. Every staff member was wonderful and went out of their way to welcome us. The room was not only immaculate but the bed had an amazing mattress and linens. The breakfast in the morning had everything I could ask for. The cinnamon rolls were AMAZING!!! I...
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This clean, comfortable hotel is close to the gate, but we felt was too far to walk in the heat. We had a nice breakfast and helped by friendly staff. We took the shuttle over to save our steps for the park and were treated to lively music and a great start to the day. Robert, the driver, created a...
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Hotel was clean and very close to BG. The breakfast was excellent and the shuttle driver Robert was very Nice. Arnie was very courteous and I was able yo check in with no problem. The only problem i had was the A.c in the room was on full blast and it was very cold when i first went in the...
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Hello! Thank you for your comment about Arnie! He is going to be thrilled to see his name up here! We all celebrate when a team member gets mentioned on Trip Advisor. Arnie has been with us for a few months now, and he works very hard to make all our guests as happy as he can. I am proud...
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I stayed here for 4 nights. The hotel was clean and the staff were helpful. The hotel has a free shuttle bus to Busch Gardens, but Busch Gardens is also walking distance if you'd prefer to walk.
The breakfast was your typical free hotel breakfast. I personally didn't care for it because it is the typical junk food pastries and...
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Hello! Thank you for your comments. I agree with you about the pool furniture. We are in the process of getting the material needed to have all the netting replaced on the chairs. After three years of heavy use it is time. We appreciate the honestly we get in our reviews. I will check with the breakfast hostesses, as we...
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I booked this hotel for 3 nights for the start of our Florida trip, I was using my Priority club points for this stay we had a double queen bedded room which was fantastic for the 3 of us.
Only a 15 min drive from Tampa International Airport where we had flown into direct from London Gatwick, MUCH better and...
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Thank you for taking time out to review our hotel. We appreciate your time in doing this for us. My team works really hard to get reviews such as yours. They are always excited whenever I am able to show them all their hard work is paying off. Making our guests happy is the number one goal around here, and...
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This is out 2nd stay at this hotel in the last 2 years, great location for Busch Gardens, and within reason to the water.
Welcome back! Thank you for your review! We hope to see you again next year!
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We enjoyed our stay. We didn't spend that much time at the hotel but the service was great. Robert the shuttle driver was awesome! We didn't have to wait for rides and he made the ride to Busch Gardens as enjoyable as the park!
Hello! Thank you for your review of our hotel! We are happy you chose to stay with us, and look forward to seeing you again soon!
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We went for a weekend and the hotel was great ,very clean room,free breakfast ,very friendly staff,free shuttle which was really handy and Robert the driver was something else.
I am here from Scotland and we don't get drivers like him.The ride there and back was the funnest part of the day!We will definately be coming back.It was my birthday...
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Hello! Thank you so much for your review of our hotel! We are ecstatic you and your family had such a great time, and we can’t wait to see you again in June!
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182 Reviews
173 Reviews
