The lobby was inviting, but other than that the first impression you have of the place is what you are NOT allowed to do... signs everywhere telling you that you can't do this, you can't do that, $50 fine for this, $200 fine for that. No smiling or having fun allowed. Not very welcoming. Front desk clerk didn't know what... More

This was the worst hotel experience I ever had. As soon as we walked in that room I wanted to go back home. The room looked dirty, mattresses worned out and old, bathroom tub dirty, of 6 light bulbs only 2 were working, only 1 trash can and worst of all the room had BEDBUGS that made my vacation miserable.... More

The hotel was dirty. My bed sheets had holes in them and when I called for more sheets they just dropped them off and left intead of changing them. The room was very dirty and the bathroom was gross. The pool was green. We called in the morning to ask for extra towels and they never came. Not to mention... More

one good thing- no bed bugs. very dirty, old, smelly and bathroom was disgusting. i don't need to have someone else's whiskers in the sink. phone would ring but there was no one could be heard on the other end. lights did not work. sheets and towels looked like they had been used. this place should be closed by the... More

OMG! Under NO circumstances should anyone stay at this grotty, filthy, nasty, disgusting, roach-infested pit from hell...and I'm being kind. The stench would have choked a horse, there were burn holes and stains in the bedding, the carpet was a total disgrace and even worse...roaches were scurrying in all directions. The staff were beyond rude, one male member of staff... More

OMG... where do I start? The "front desk girl" was extremely rude, and very unattentive... not friendly, and certainly not helpful. My husband asked a question, was ignored..asked again, ignored...leaned over and asked a third time, and was given a one word answer.... this is the level of customer service that people receive from this establishment. The room was disgusting....... More

I will start with the good: -While the hotel isn't in the best of areas (it's not in a terrible area, but a lower income one, and NOTHING tourist related nearby), it felt relatively safe. The entire complex was very well lit. Unfortunately, that is about it. The bad: -DIRTY DIRTY property. There are so many stains all over the... More

Terrible service, run-down room and never told about the breakfast until after it was over. We checked in late at the after hours window. The clerk took my credit card and left abruptly before I could ask about AAA discount. I asked her when she came back and was told that I needed to ask for it before she ran... More

Way too many things to list. Room 238 the week between Christmas and New Year. First, sign out front says $49, bill said $59. When inquired, was told by desk clerk "old sign." Then, to my horror, desk clerk photocopied my driver's license and credit card. When I inquired as to why, I was told "I was told to do... More