Everybody at the property was very helpful especially William. He was very efficent and really goes out of his way to connect with the guest. Location was perfect and I slept like a baby. Food was very tasty and everyone was having a fun time!
Dear Guest,
Thank you for taking the time to review your recent stay with us. I am so happy to hear you had a wonderful stay and that one of our team members made a positive impact.
We look forward to seeing you on future travels.
Best Regards,
Melissa Golub
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I stayed with my girlfriend here late night when we decided to get a room after she picked me up from the Airport. The girl at the front desk was very very nice. I called ahead to see if my girlfriend could check in for me prior to my arrival (I asked because I had the government rate, and they...
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Dear Guest,
Thank you for the detailed review of your recent stay at our Award-Winning hotel. I am pleased to hear our team went above and beyond to make your stay pleasant and enjoyable.
Our Crowne Plaza brand is in the middle of a refresh program which will include new bedding and hotel collateral in all guest rooms. Soon you...
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My husband and I stayed at the Crowne Plaza from 4/26 through 4/30 in and I must say that our stay was incredibly pleasant. From the moment we walked in the lobby we felt the friendly welcoming. One person in particular who stood out was Charles (front desk). We traveled to Tampa in celebration of my husband’s birthday and he...
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Dear Guest,
Wow! We are so happy to hear you had a fantastic Birthday weekend with your husband. I am pleased to know that one of our team members went above and beyond to make your stay with us perfect.
Our hotel is in close proximity to many attractions and the Tampa International Airport. We are happy to offer a...
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The price was great - $96 on a Friday night with a AAA discount. You can't beat that! The location was also great - just off I-275 on the Tampa side, across the road from Westshore Plaza and not far from International Plaza where there are some good restaurants.
The lobby was clean and nice. The check-in was really slow....
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Dear Guest,
Thank you for your detailed review of your recent stay with us. On a high note, while I am glad you would stay with us again, I sincerely apologize your overall experience fell flat.
We have spoken with our team members about the level of service we expect to be delivered to our guests and can assure we...
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The Tampa Crowne has really hit the mark, by adding the Mojito Lounge.. The staff made our night. Bartenders were awesome.. Went in to the hotel bar just to have a drink and wait on a cab. We never left to say the least...Great drinks and a attractive bar staff.. Missty really helped in planning our next days activties and...
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Wow! Thank you for the review and recognizing one of our employees. I am pleased you enjoyed Mojito and made it your entertainment for the evening. We hope you visit again as we have many specials and events coming up.
Melissa Golub
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My stay at the hotel was great. A convenient location, restaurants, stores and mall. The hotel is very clean, and the bed is comfortable. Most of the staff were nice until my boyfriend and I, we met Charles (front desk). I had a question regarding my flight at 4:30 p.m. and check out at 11:00 a.m. Since I didn't have...
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Dear Guest,
I wish to offer my most sincere apologies for not WOWing you during your stay. I can assure you Charles meant no disrespect to you and your boyfirend as he is one of our Award-Winning team members.
We hope you will not lose faith in us and give us another shot at redemption.
Melissa Golub
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Latasha and Jeffrey were very professional.They made my stay feel better than home.
Dear Guest,
Thank you for your kind words regarding our Guest Serice Agents. I am pleased your stay was excellent and we look forward to seeing you on future travels.
Best Regards,
Melissa Golub
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We stayed at this facility for a conference and were very impressed with the staff and services offered. Every request was answered quickly and professionally. The building, though renovated and maintained, shows signs of its age. The location is ideal, close to the airport, shopping, restaurants and attractions. The onsite restaurant and bar are lively and offer reasonably priced fare....
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Dear Guest,
Thank you for reviewing your recent stay with us. Our Award-Winning staff is happy to assist our guests at any time. We greatly appreciate the rating and review and hope to see you on future travels.
Melissa Golub
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Service was excellent. I was attending a conference and everything from the food to the front desk was efficient and friendly. I also liked the look of the hotel. The decor is stylish and modern. The pool area is lovely and is one of the nicer hotel pools I've been in. We were in a cabana suite which had plenty...
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Dear Guest,
Thank you for the detailed review of your recent stay with us. I would like to sincerely apologize for the many issues in your guest room as it took away the WOW factor of your stay.
We pride ourselves on consistently delivering excellent service to our guests. With that being said from time to time, we can miss...
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I stayed at this hotel in January for business. The room was huge with a full living area and separate bed room. I did not use the restaurant as I had lunch and dinner meetings but everything else was great from valet to the front desk. I had some time between meetings and drove to a beach about 30 mins...
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Dear Guest,
Thank you for reviewing your stay with us. We greatly appreciate your feedback as it helps fellow travelers decide where to stay while in Tampa.
We hope to see you on future travels.
Melissa Golub
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440 Reviews
333 Reviews
