This hotel is a very good hotel,I love the rooms they are always clean, the staff are really friendly, my housekeeper was exelent with my childrens very friendly, the housekeeping manager was wonderfull, the front desk lady she was very helpfull with all my questions, the breakfast was a litle bit cold but good, anyways I love to stay here....
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Dear lovelygir,
Thank you for recommending our hotel “100%.” We are proud that we could provide you and your family an enjoyable experience. Our staff loves to hear guest comments and I will be sharing yours at our next monring meeting. We are proud of our team and love to meet and exceed guest expectations.
Charles R. Angeles
Operations Manager
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I love this hotel in special the cleanliness in the rooms!! The staff make me feel like home in special Miss Gleny the Housekepping manager! she was very professional, the front desk too. I love the food, and the area that the hotel are located. ofcourse I'll stay in this hotel again!!!!!!!!
I have stayed at every Marriott in Tampa and this Residence Inn is pretty decent. It is a great location if you cannot find anything near the beaches and it is close to International Plaza. I also liked the free happy hour.
Yikes. Good thing this was a freebie with Marriott points or I'd be talking to the manager. AC sounds like a jet engine, but wasn't enough to drown out the sorority party going on in the room next door. Called down to the front desk at 12:45am hoping she could do something about it, but the noise didn't stop. There...
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Dear chicag0denise,
I would like to thank you for taking time out of your busy schedule to provide feedback. We would also like to thank you for being a loyal Marriott Rewards member and choosing to spend your hard earned points at our Residence Inn.
We regret that your choice, to select our hotel, ended in a less than desirable...
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I have stayed at this Residence Inn several times over the past couple of years and am sad to report it is going downhill very quickly. I made the reservation for this trip a couple of months ago on my last visit to Tampa and was pleasantly surprised at the room rate i received. After spending 4 days here this...
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Good Afternoon kirkmid -
Thank you for being a loyal guest over the past couple of years. I assure you your loyalty is appreciated and your comments are taken to heart. I have been the General Manager, at this location, for the past 4 years and I rely heavily on comments from our loyal guests to assist me with seeing...
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Stayed for a few days during a business trip and wasn't really impressed. Hotel was just average...not one of the best Residence Inn hotels I have stayed in. AC was very loud, toilet made strange noises at night and internet was wired and very slow. Does have a nice pool/fitness area and is located near two nice malls and tons...
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Hello JaxGirl26
Please accept my sincerest apologies for your average stay. If you have not done so already please message me and provide me with the details of your stay. I will personally make sure the AC and toilet problems are resolved assuming my team has not done so already. In regards to the internet speeds I am more than...
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I called and made reservations at this hotel a couple of months in advance, because I and a girlfriend was going on a cruise and needed a place to stay the day before departure. When we arrived at the hotel I was told there would be a $200 deposit plus the charge for the room and I stood their confused,...
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Thank you Roxane for your comments.
Please accept my apologies for my team’s failure to properly communicate our policies and procedures surrounding cash paying customers and deposits. I sincerely believed the private time you and I spent discussing this topic was sufficient. It was never my intention to make you feel uncomfortable. I assure you we inspect every room, upon...
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Stayed in a 2 bedroom with my husband and 2 young kids. Very happy and comfortable here. Service form staff was excellent. You can tell they recently redecorated and everything was bright and fresh. I would stay here again.
I have stayed at this hotel 3 times for an extended period of time. I can see the decrease in care of the place with time. This las stay I had a huge cockroach in my room!!!!! I complaint and of course they offered to spray the room and switch me to another room which I did. The new room...
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Hello Ms. Lopez. My name is Donald Feith and I am the General Manager of the Residence Inn Tampa Westshore.
"Average for extended stay" are never the words a General Manager of a Residence Inn by Marriott wants to hear. On the other hand "bend over backwards" is exactly what I want to hear when someone is describing myself or...
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I was in town for some spring trianing baseball and needed a place to sleep for the night. The Residence Inn was a convenient, clean, and pleasant place to stay. The location is great if you are going to see the Yankees or any event near the Tampa stadiums. It's really quick access to the airport and downtown is also...
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91 Reviews
440 Reviews
