HIXP refuses to let me down. Another wonderful stay with this chain. Clean room, wonderful free breakfast, very friendly staff. This is out go to chain and they have yet to let us down. We love it. We had an event at the fairgrounds and the location couldn't have been better.

We recently stayed here on a trip to Busch Gardens. The hotel was clean. Our room was very nice and comfortable. Some of the staff was not very pleasent and the elevator takes too long - slow and not too big. It was short driving distance to Busch Gardens and there is a Five Guys burger joint in the parking... More

Just save your money go someplace else! Staff very rude. Breakfast is passable. Smelly room. Squeaky beds. Poor shuttle service. What more can I say? Front desk are busy yapping and eating, almost like they didnt want to work. Pool is unkept.

I LOVE THIS HOTEL!!!!! The staff was very nice!! I was greated by laren as always she helped me with many things she printed out maps and gave me a book full of different atractions but didnt know how to get to the stake house down the street which was fine she called a gentlemen on the walkie talkie who... More

We had a beautiful suite with a huge kitchen! Gorgeous place. High ceilings and the place was new and spotless!! We loved it. We highly recommend staying here. Great breakfast and nice staff!! The staff helped us get in a suite within minutes of our phone call to them. We were coming from a dump room at the red roof... More

Spoke personally to the manager as the last resort to the problem. Front office personnel lacking in customer relations skills - Dorothy. People behind the call center was polite and helpful at time of reservation but the hotel is saying "they gave us wrong rate therefore it is not their problem", really? Then whose problem is it? I booked the... More

I work at a Hotel in Ft Myers, so I am very particular about cleaniness, customer service etc. We were greeted with a warm smile by Vero. She was so helpful in taking care of our needs, giving directions and giving us ideas on what sights to see. The housekeeping ladies were very helpful in getting us extra items. The... More

The hotel was excellant, the front desk was great and very helpful with directions. Stayed there for 2 nights. The breakfast was great and the girl that does the breakfast works very hard and tell her she was great...........

Stayed one night and was pleasantly surprised! Room was spacious, very clean, shower was nice and strong, which is always a plus to me! We didn't have the opportunity to enjoy breakfast but I heard it was more than adequate to start the day. One very minor complaint...the bathroom would be awesome with a magnifying mirror! Always a hassle for... More