First, the good: never stayed at an Embassy Suites & was talked into booking a one-night stay by my husband, as he had previous great experience at another ES. We needed one night prior to our flight home, chose this hotel based on previous good reviews. What we liked: 2 very large rooms, plus 2 t.v.s, doors could be shut...
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Thank you for your most recent stay at the Embassy Suites. I would like to sincerely, apologize for the less than satisfactory experience. I would like to let you know that this isn't a regular occurence at the hotel and will ensure we follow up with the individuals repsonsible for the cleanliness of your room, as well as the receptionist...
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