Billy - It is so rewarding to read that you had an awesome stay with us. I truly appreciate your comments regarding the location and cleanliness of our hotel. Thank you for posting your review. We look forward to having you visit with us again in the future. More

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the comfort and cleanliness of our rooms; however, we apologize that you were misled regarding our shuttle service as well that our housekeeping staff was being loud in the hallways in early hours of the morning. As this hotel’s manager, I... More

I received a copy of your review, and wanted to take a moment to personally respond. The condition of the chair/extra bed you described is not acceptable, and I sincerely apologize for your experience. I am going to retrain my staff to ensure that unacceptable furniture does not stay in our guest rooms. I appreciate you bringing this to our... More

Thank you for taking the time to write a review of your stay. It's great to hear that our shuttle service was prompt and you enjoyed our rooms and breakfast. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Thank you for your recent review of your stay. The cleanliness of the room you described is not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team will be re-trained so this does not happen again. I appreciate you bringing this to our attention. If you would like to discuss this further, please... More

Thank you for taking the time to write a review of your stay. In response to your feedback, I am going to take your concerns and address it with the appropriate staff members. Additionally, I apologize that you did not enjoy our Grab and Go breakfast, which consists of assorted muffins, fruit, oatmeal, breakfast bars and coffee. We continually work... More

Thank you for your recent review of your stay. I sincerely apologize that you did not receive cleaning service. In response to your feedback, I am going to retrain my Front Desk Staff. Upon check in, we need to explain to our guests that you do not receive cleaning service unless you stay a full week (7 days). We continually... More

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Tampa - Airport - N. West Shore Blvd.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it... More

Thank you so very much for your glowing review of our htoel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like... More